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Children's National Medical Center
Washington, DC | Full Time
$44k-53k (estimate)
1 Month Ago
UHS
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Children's National Hospital
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Children's National Medical Center
Washington, DC | Other
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Children's National Medical Center
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Surgical Coordinator
$44k-53k (estimate)
Full Time | Hospital 1 Month Ago
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Children's National Medical Center is Hiring a Surgical Coordinator Near Washington, DC

DescriptionSchedule, pre-certifies for both the physician and facility, verify insurance eligibility, review benefits to include co-pay and deductible and documents procedure for Children's Hospital Operating Room and Ambulatory Surgery Center as well as outside hospitals and surgery centers for patients. Work with parents and other departments to schedule patients in a timely manner assuring that registrations, demographic and insurance information are correct. Verify guardianship/custody
issues that might arise. Coordinate vendor or other specialized equipment required for the surgical procedure upon request.
QualificationsMinimum Education
High School Diploma or GED (Required)
Minimum Work Experience
3 years Progressive experience performing patient registration and scheduling, medical insurance verification, preferably in a hospital or a physician's office as a receptionist. (Required)
Required Skills/Knowledge
Must be proficient in Cerner and or similar EMR, CNHS HBOC and PPM/PSM systems.
Excellent verbal, interpersonal, consumer relations and telephone skills required.
Must have proficient knowledge in medical insurance verification procedures, insurance screening and financial counseling, billing and healthcare business operations, as well as working knowledge of CPT/ICD-10 coding.
Must be able to multi-task and have knowledge of medical terminology .
Functional Accountabilities
Patient Service Activities - Registration and Scheduling
  • Process patient Surgical Plan of Care from Physician.
  • Confirm and correct computer aided, on-line registration with parent/guardian via telephone or in person in courteous and consumer-orientated manner; collect personal and insurance information.
  • Discuss co-payment, deposits or payment in full requirements with parents prior to scheduled appointment; counsel parent or refer parent to Medlaw for financial counseling or establishing payment schedule.
  • Contact and verify insurance company in a timely manner to pre-certify procedure, document pre-certification notes in Cerner registration; contact PCP's for referrals and or H&P's as needed.
  • Coordinates various diagnostic tests; call parent/guardian to schedule procedure, work with both the surgeon's and parent's schedules, as well as possibly other physician's schedules for joint procedures; schedule patients for an appointment with physician, nurse or technical personnel using the on-line scheduling system (Cerner); send parent a confirmation letter of procedure as well as other information relating to the surgical experience.
  • Coordinate admission and/or procedure with other departments per patient needs; follow-up with each parent/patient until procedure is scheduled.
Cerner System Management
  • Post case in Cerner utilizing the policy guidelines; maximize operating room block time utilization; confirm cases with the OR Posting Office.
  • Contact and receive authorization numbers for late rooms, use of open OR time, etc.
  • Contact system managers immediately when problems occur.
Confirmation of Procedure
  • Assure that a registration for the procedure is in the HBOC system at least two days prior to date of procedure.
  • Confirm with parent/guardian; facilitate consents for patients who are wards of the state/district.
  • Confirm that there is a Consent, Surgical Plan of Care and History & Physical form for patients documented or scanned into the EMR prior to the DOS; retrieve any rescheduled patients' communication to ensure no delay on the day of service.
  • Confirm and coordinate the schedule with surgical equipment representatives needed for the surgical procedure.
Peer Support
  • Provide expertise and help to other schedulers to include cross coverage.
  • Share new insurance notifications and changes with the schedulers and managers.
  • Notify AMSAC, the posting office and P ACU nurses of any cancellations and add-on cases.
Safety
  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities
Accountability
  • Assumes responsibility for all aspects of the patients' procedures; follows up with scheduling, pending authorizations, registrations and any other possible patient needs even when other departments are involved with the care of the patient.
  • Pays attention to detail throughout the surgical scheduling process.
  • Perform routine Quality Control to ensure accuracy in scheduling.
Organizational Commitment/Identification
  • Partner in the mission and upholds the core principles of the organization
  • Committed to diversity and recognizes value of cultural ethnic differences
  • Demonstrate personal and professional integrity
  • Maintain confidentiality at all times
Customer Service
  • Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
  • Demonstrate collaborative and respectful behavior
  • Partner with all team members to achieve goals
  • Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
  • Contribute to a positive work environment
  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
  • Use resources efficiently
  • Search for less costly ways of doing things
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
Teamwork/Communication Performance Improvement/Problem-solving Cost Management/Financial Responsibility Safety
Primary Location:District of Columbia-Washington
Work Locations:
CN Hospital (Main Campus)
111 Michigan Avenue NW
Washington20010
Job:Administrative Support / Customer Service
Organization:Surgery COE
Position Status:R (Regular)-FT - Full-Time
Shift:Day
Work Schedule:7-330p
Job Posting:May 10, 2024, 6:08:08 PM
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$44k-53k (estimate)

POST DATE

05/19/2023

EXPIRATION DATE

05/23/2024

WEBSITE

www.childrensnational.org

HEADQUARTERS

Washington, District of Columbia

SIZE

3,000 - 7,500

CEO

Eric McMillan

REVENUE

$500M - $1B

INDUSTRY

Hospital

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About Children's National Medical Center

Founded in 1870, Children's National Medical Center (CNMC) is a children's hospital in Washington, D.C., located just north of the McMillan Reservoir and Howard University. It shares grounds with Washington Hospital Center, National Rehabilitation Center, and the DC Veterans Affairs Medical Center.

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The following is the career advancement route for Surgical Coordinator positions, which can be used as a reference in future career path planning. As a Surgical Coordinator, it can be promoted into senior positions as a Patient Navigator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Surgical Coordinator. You can explore the career advancement for a Surgical Coordinator below and select your interested title to get hiring information.

If you are interested in becoming a Surgical Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Surgical Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Surgical Coordinator job description and responsibilities

A surgical coordinator performs administrative duties at a surgical clinic or hospital.

03/22/2022: New Orleans, LA

Some surgical coordinators are also required to help set up operating rooms before any appointments.

01/24/2022: Harlingen, TX

Surgical coordinators may work solely on coordinating surgeries, or they may also serve as office managers, depending on where they work.

02/12/2022: Madison, WI

Manage Surgery Schedule The Surgical Coordinator schedules all patient appointments and surgeries.

02/19/2022: Little Rock, AR

Surgical Coordinators also schedule emergency and add-on surgeries.

02/18/2022: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Surgical Coordinator jobs

While you don't need medical training to be a surgical coordinator, some familiarity with it will help.

04/15/2022: Utica, NY

Need to earn a high school diploma or its equivalent to become a surgical coordinator.

02/08/2022: Colorado Springs, CO

May need to have prior administrative experience before getting a job as a surgical coordinator.

01/19/2022: Durham, NC

Look to improve communication and organizational skills through other jobs or volunteer experiences before applying.

01/31/2022: Olympia, WA

Most coordinators are RNs who have a surgical background and complete the Certified Procurement Transplant Coordinator examination.

02/04/2022: Bremerton, WA

Step 3: View the best colleges and universities for Surgical Coordinator.

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