2 Clinical Resource Management Associate Jobs in Washington, DC
SORT BY
C
C
Clinical Resource Management Associate
$64k-78k (estimate)
Full Time | Hospital
0 Months Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Children's National Medical Center is Hiring a Clinical Resource Management Associate Near Washington, DC
DescriptionUnder the supervision of a Registered Nurse Case Manager, the Clinical Resource Management Associate will interact with patients, families, vendors, payers, community agencies, and the multidisciplinary healthcare teams to assist in safe transitions of care and appropriate utilization of healthcare services.
QualificationsMinimum Education
Associate's Degree (Required)
Minimum Work Experience
2 years Healthcare or health related setting required. (Required)
Functional Accountabilities
Patient Scheduling
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
Associate's Degree (Required)
Minimum Work Experience
2 years Healthcare or health related setting required. (Required)
Functional Accountabilities
Patient Scheduling
- Gather information required to make specialty appointments and outpatient procedures and take family preferences (day of week, location) into consideration when scheduling appointments.
- Apply knowledge of Children's, its processes and payer requirements when scheduling appointments.
- Facilitate scheduling needed appointments (specialist, procedures) and work with the family to schedule PCP (primary care physician) appointment.
- Prioritize appointments to prevent discharge delays.
- Communicate scheduled appointments to the family and medical team using accepted processes.
- Work with the Case Manager(s) to prioritize the calls to be made on a daily basis.
- Use the Phone Call Script to complete post discharge calls and triage care failures/patient issues to appropriate member of the care team.
- Apply clinical knowledge when conducting follow up phone calls.
- Maintain database on completed phone calls.
- Collaborate with Case Management, Social Work and physicians to meet patient/family needs.
- Utilize Case Management screening tool to gather pertinent information from patient/family.
- Interact and respond to inquiries from families, payers, external providers, and medical team by answering questions and explain information clearly and thoroughly to facilitate safe transition for patients.
- Fax discharge summaries for patients who don't have PCP fax number in Cerner system.
- Participate in the identification, implementation and evaluation of processes to improve work flow and customer service.
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others' ideas and opinions
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
- Use resources efficiently
- Search for less costly ways of doing things
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Primary Location:District of Columbia-Washington
Work Locations:
CN Hospital (Main Campus)
111 Michigan Avenue
Washington20010
Job:Non-Clinical Professional
Organization:Patient Services
Position Status:R (Regular)-FT - Full-Time
Shift:Day
Work Schedule:Monday -Friday 8:30am-5pm.
Job Posting:Mar 20, 2024, 2:58:50 PM
Job Summary
JOB TYPE
Full Time
INDUSTRY
Hospital
SALARY
$64k-78k (estimate)
POST DATE
05/29/2023
EXPIRATION DATE
05/06/2024
WEBSITE
www.childrensnational.org
HEADQUARTERS
Washington, District of Columbia
SIZE
3,000 - 7,500
CEO
Eric McMillan
REVENUE
$500M - $1B
INDUSTRY
Hospital
Related Companies
About Children's National Medical Center
Founded in 1870, Children's National Medical Center (CNMC) is a children's hospital in Washington, D.C., located just north of the McMillan Reservoir and Howard University. It shares grounds with Washington Hospital Center, National Rehabilitation Center, and the DC Veterans Affairs Medical Center.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
