8 Patient service representative Jobs in Doylestown, PA
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Children's Hospital of Philadelphia is Hiring a Patient service representative Near Doylestown, PA
SHIFT :
Day (United States of America)
A Brief Overview
Foster a welcoming, respectful experience for patients and families as a Patient Services Representative (PSR) at CHOP.
This role will be scheduled for 36 hours per week with the following schedule :
- Mondays and Fridays from 8 : 30 am -5 : 00 pm
- Tuesdays and Thursdays from 11 : 30 am - 8 : 00 pm
- Wednesdays from 8 : 30 am - 12 : 00 pm
This schedule will include working one Saturday a month from 8 : 00 am - 12 : 00 pm.
Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace.
We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.
Responsibilities
Greet visitors and provide efficient support services.
Perform EPIC software functions, including patient check-in, check-out, demographic and insurance information collection, and daily eligibility verifications.
Answer and triage phone calls, verify contact information, and document messages.
Schedule appointments, inform families of delays, and address or escalate complaints.
Collect and process payments, reimbursements, and insurance referrals.
Maintain patient records while following HIPAA guidelines.
Perform administrative tasks (mail, faxes, photocopies, etc.).
Rotate shifts (if located in a unit where 24 / 7 coverage is needed).
If assigned to Emergency Department Admissions, tasks will also include SART paperwork processing, Nurse Call communications, and Trauma B-line.
Education
Required : High school diploma / GED
Experience
Preferred : At least one (1) year experience in a role that consisted of health care support services, registration, physician billing, medical records, medical office work, and / or customer service
Skills and Abilities
Excellent verbal and written communication skills
Strong interpersonal skills
Ability to maintain confidentiality and professionalism
Last updated : 2024-05-01
Job Summary
Full Time
Hospital
$44k-60k (estimate)
05/03/2024
05/03/2024
chop.edu
PHILADELPHIA, PA
7,500 - 15,000
2007
NGO/NPO/NFP/Organization/Association
STEVEN M ALTSCHULER
$1B - $3B
Hospital
Related Companies
About Children's Hospital of Philadelphia
CHOP owns and operates a chain of hospitals that provides pediatric care and research facilities for children.
The job skills required for Patient service representative include Customer Service, Health Care, Confidentiality, HIPAA, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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