Job Title & Specialty Area: Parking
Department: Security
Location: Dallas
Shift: M-F 6a-230p pm Full Time
Job Type: On-Site
Why Children’s Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.
Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.
Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Summary:
Under the leadership of the Parking & Transportation Manager, the position is responsible for performing a variety of highly technical, electric, electronic, computer, and mechanical tasks related to the installation, modification, operation, support and maintenance of sophisticated parking access and revenue systems.
Responsibilities:

• Ensure all systems are correctly configured and fully functional, including development and maintenance of necessary interfaces. Apply a high degree of mechanical aptitude and skill to troubleshoot, diagnose, and repair these parking equipment and systems.
• Exercise strong understanding of networks and connectivity to ensure maximum systems availability and thus ensuring strong operational flow.
• Coordinate the work performed by service contractors, vendors, and other Children’s maintenance staff to include maintenance, calibration, and installation/removal of parking equipment and systems.
• Provide regular and detailed reporting to management, to include services performed, outages and resolution of same, and recommendations for repairs and replacements. Trending of mean-time-between-failures (MTBF) of equipment and systems should be included in these reports.
• Perform other maintenance tasks, to include but not limited to, preventative maintenance of parking equipment and systems, respond to customer complaints regarding equipment malfunctions (both internal and external) and other duties appointed by department manager.
• Work collaboratively with the Parking & Transportation Manager to develop and establish operational policies relating to the maintenance, repair and operation of parking systems and equipment.
• Monitor and maintain all parking systems and equipment to insure the efficient operations of all parking facilities.
• Analyze root cause of equipment failures and propose corrective action.
• Provide round-the-clock parking support for customer, both internal and external, and troubleshoot their parking system and equipment problems and concerns. Completing each repair job in a timely, efficient, and professional manner.
• Develop and communicate regular equipment reporting, including outages, service performed, and resolutions. Manage parking vendor service request, repairs, and contracts. Interface with end-users, parking vendor, department managers and supervisors on routine issues.
• Perform regular inspections and preventative maintenance to all parking equipment and systems are operational and performing efficiently. Maintain detailed records of maintenance performed.
• Plan, organize, and communicate responsibilities and priorities to ensure the successful operation of the parking system.
• Assist on construction or special projects related to parking and parking equipment.
• Develop cost reduction initiatives by utilizing materials and resources effectively and maintaining inventory control of equipment, tools, and parts.
• Assist in providing training and guidance and monitors the work of parking vendor employee for completion according to equipment standards.

This is a full-time position working Monday through Friday from 6a-230p.
You may be required to float occasionally to other Children's Health locations including Dallas, Plano and THD Clinics.
WORK EXPERIENCE

• At least 5 years related experience in a technical installation or maintenance environment. Req
• At least 2 years related experience with Designa and guidance system Pref

EDUCATION

• Four-year Bachelor's degree or equivalent experience Engineering degree Req
• Four-year Bachelor's degree or equivalent experience Electrical Engineering degree Pref

LICENSES AND CERTIFICATIONS

• State Driver License Upon Hire Req
• Parking Equipment Training Upon Hire Req

JOB PROFILE

• Requires experience in own professional discipline to appropriately apply own knowledge; broadens own professional expertise and acquires higher level skills
• Understands key business drivers; uses this understanding to accomplish own work
• No supervisory responsibilities but may provide informal guidance to new team members
• Solves problems in straightforward situations; analyzes possible solutions using professional/technical experience, judgment and precedents
• Impacts quality of own work and the work of others on the team; works within guidelines and policies
• Receives a moderate level of guidance and direction
• Explains complex information to others in straightforward situations

NON-MANAGEMENT SKILLS

• Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
• Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
• Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
• Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
• Develop and use collaborative relationships to facilitate the accomplishment of work goals.
• Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
• Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
• Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
• Effectively manage one's time and resources to ensure that work is completed efficiently.
• Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.
• Assimilate and apply new job-related information in a timely manner.
• Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

A Place Where You Belong
We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.
Holistic Benefits – How We’ll Care for You:

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement >