Family Support Counselor - Healthy Family America

www.all4kids.org

Want to work for an award-winning non-profit organization that continues to be recognized for making a positive impact in communities? Come find out why Los Angeles Business Journal is calling us one of the "Best Places to Work!"

With more than a century of experience, Children's Bureau is a trusted nonprofit leader in strengthening vulnerable children, their parents and the communities in which they live. We thrive on innovation, thinking differently and bringing life-changing moments to those in need.

Understanding Our Core Values:

• Collaboration: We view responsibilities as shared and provide support, feedback, motivation to others.
• Equity Mindset: We stand by building an inclusive and equitable working environment. We believe everyone here within the organization enriches our diversity by exposing us to a broad range of ways to understand and engage with the world.
• Mission-Driven: We performs duties in a manner that exemplify the Mission and Vision and ensure customer satisfaction. Customers of Children's Bureau are defined as clients, families, co-workers and vendors.
• Ownership: We effectively manage our own work, and the work of our teams when relevant, ensuring delivery of high-quality work.
• Initiative: We proactively seeks opportunities to develop self and serve the organization.
• Communication: We demonstrate empathy and listening.

Benefits and Perks:

• Robust benefits package
• Generous paid time off and a culture that promotes work life balance.
• Selfcare opportunities, employee engagement initiatives and an extensive health and wellness program offered for all staff.
• A culture that cultivates learning and promotes growth and development through our award-winning internal university.
• Trauma Informed Resilience Oriented Care (TIROC): We build trust for our communities by implementing trauma informed values in the work that we do.
• Recognized as "DEI Non-Profit of the Year" by Los Angeles Business Journal

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Children's Bureau of Southern CA proudly is committed and supportive of complete pay transparency. The position of The Family Support Counselor - Home Family America will pay 19.24/hour.

Must have Covid-19 Vaccine and Booster.

Learn more about the Job:

The Family Support Counselor - Home Family America is responsible for implementing a home based prevention program for high risk pregnant and families with children 0-3 years. The Family Support Counselors assist families in: establishing a strong bond with their baby, understanding their child's development, and keeping their child health and safe. In addition, Family Support Counselors support families with referrals to other Children's Bureau programs or outside agencies, goal planning and improved family functioning strategies. The Family Support Counselor is responsible for completing detailed documentation on a weekly basis for all the services provided.

The Family Support Counselor may assist families in crisis to assess resources to meet their needs, coordinating information for participant referrals, compiling and maintaining records, preparing reports and attending all required meetings. Position may be located at a Family Resource Center but is currently on hybrid work model until further notice.

Job Responsibilities:

Prevention Efforts

• Conduct assessments and screenings for developmental milestones, depression and domestic violence
• Make referrals to other community agencies and assist families to reach resources within the community
• Aid families in crisis situations such as immediate need for shelter, childcare, health care, etc. by providing proper referral and case management
• Responsible for assigned programs for children and/or adults such as parent support and education
• Work directly with families to provide basic preventing health care information or to assist with budgeting, home organization, and other skills necessary for improved safety and management.
• Develops and maintains community resource file. Works with the Information and Referral staff to provide proper referrals to the families.
• Translates materials for clients and the agency/collaboration
• Attends community meetings and/or agency collaboration meetings as assigned
• Maintains case notes, contact logs, and other records as required by the agency and funding source
• Support families and individuals in home or in office in establishing and meeting their goals
• Teach and model healthy parent-child interaction in the home using a trauma informed /empathetic approach
• Schedule, confirm and conduct weekly or biweekly home visits with clients
• Establish a trusting relationship with clients
• Deliver research-based information on health and safety, nutrition, family functioning and child development
• Assist families in identifying/reaching appropriate community resources
• Attend team meetings and weekly individual reflective supervision meetings

Case Management

• Meets service provision requirements of Healthy Families America (HFA) program
• Meets on-going comprehensive case management requirements for providing the following HFA Service Components
• Conduct and document needs assessment
• Development of a Written Individualized Service Plan
• Linkage, Consultation, and Referral including follow-up within 30 days
• Assistance with Accessing Services
• Crisis Assistance Planning
• Periodic Review

Documentation

• Maintain case files and notes (including releases, etc.)
• Maintain work and activity sheets, statistics, court reports/letters, and other documentation as required
• Meets documentation requirements in relation to HFA program through Stronger Families database and internal data system.

Community

• Maintain high profile in the community
• Maintain/provide current resource referrals within the community
• Develop/maintain effective working relations with all individuals and agencies impacting program within the community
• Assist Program Supervisor with developing and implementing community outreach programs

General

• Maintain confidentiality in matters of agency operations, personnel, and clients
• Maintain positive communications with all agency staff, clients, and volunteers
• Exercise good judgment in performance of duties and responsibilities
• Support existing agency policies, principles, and mission

Job Qualifications:

• Bachelor's Degree in Human Services/Behavioral Sciences from an accredited University or equivalent on the job
• Two or more years of experience in working with children and families, 0-3 years old, or in a supportive capacity to parents; community outreach with low-income; moderate to high-risk families
• Knowledge of early child development and community resources desirable
• Ability to conduct assessments and developmental screenings
• Ability to work in a multi-cultural environment
• Bilingual English/Spanish is desired
• Good organizational, follow-through and verbal/written communication skills
• Ability to establish healthy boundaries and trusting partnerships with families
• Home visitation experience preferred