This position is responsible for managing case management and advocacy with families that are involved in investigations of severe child abuse. This position ensures that a trusting and collaborative process is implemented in each family with a specific focus on the best interest of the child, recognizing and identifying each family’s risk and protective factors, respecting the diverse cultures and values of each family, and establishing professional roles and boundaries while working with families.

Essential Functions

• Provide consistent follow-up with clients as a liaison between families and partner agencies.
• Coordinate direct services programs (Back to School, Christmas)
• Provide case management including the following, but not limited to:
• Follow up with clients, serving as a liaison between the client and various systems.
• Conduct crisis case management and intensive case management.
• Educate families on criminal and/or civil processes in relation to child abuse.
• Assist clients in completing applications for Texas Crime Victims Compensation benefits.
• Provide information, internal and external referrals to existing clients, and outside referrals.
• Provide court accompaniment when appropriate.
• Document all services provided to clients according to agency requirements and guidelines.
• Ensure maintenance of appropriate resource materials for client waiting/activity and information areas
• Ensure maintenance of the Rainbow Room
• Participate in team activities including multidisciplinary case reviews.
• Participate in training, continuing education, and victim advocacy peer review.
• Participate in the On-Call rotation, requiring after-hours and holiday availability.
• Attend community meetings and interface with professionals in the field of child abuse and social services.
• Other duties as assigned.

Travel

• This position is based in the Denton, TX office, but the candidate must be willing to work at all offices (Bridgeport, Lewisville, and Denton) when agency needs arise.

Education and Training

• Bachelor’s degree in social work, Criminal Justice, or a related field required.
• Master’s degree in social work, Criminal Justice, or a related field preferred.

Experience

• A minimum of 2 years of experience in providing victim advocacy and/or case management required.
• Experience working with law enforcement, CPS, DA’s Office, preferred.
• Experience working with children and families and knowledge of child abuse issues, preferred.
• Bilingual in English and Spanish preferred

Benefit Package Includes:

• Paid Vacation Time
• Paid Holidays
• Medical, Dental, and Vision
• 401(k) Matching if 21 years of age or older
• Paid Medical Leave and Maternity/Paternity Leave
• and more!

The company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation/identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.