Job Purpose

The Shelter Victim Advocate supports the agency mission by providing hope and healing to those impacted by domestic violence, sexual assault, and child maltreatment.

Responsibilities/Accountabilities

Using trauma-informed, client-centered approach:

• As applicable, provide intake, assessment, case management, crisis intervention, safety planning, court education, information, and referrals.
• Ensure coordinated client care with key community partners.
• Act with client in mind and work to meet client's needs and expectations to the extent possible.
• Provide direct client care by maintaining an advocacy caseload for program clients.
• Refer clients to community resources; including housing, education and employment opportunities.
• Assist clients with developing goals and identifying areas of need.
• Document case information and complete all necessary forms accurately and timely.
• Develop and deliver psycho-educational, life skills/social skills, and supportive groups, varying content to respond to residents' identified needs.
• Assist with resolving residential conflicts and maintain a safe environment while using trauma-informed practices

Administration

• Maintain confidential and accurate, up to date client, stakeholder, intern, and volunteer records, program and agency records in agency databases including CSN, Raiser's Edge and Timeforce.
• Research, write, and manage grant reporting and grantor relationships as assigned by supervisor.
• Adhere to agency and program procedures concerning documentation, Critical Incident Reports, and Client Satisfaction Surveys, and participate in the Quality Assurance process.

Stewardship

• Increase awareness of victimization, prevention, and available resources through public speaking and media requests as assigned by supervisor.
• Participate in community meetings and committees as assigned by supervisor.
• Promote and maintain professional relationships with agency staff, volunteers, interns, stakeholders, and community partners.

Professional Development

• Contribute to quality of services by staying informed of best practices, developments and trends in the area of trauma and victimization, especially as it relates to intimate partner violence, sexual violence, and child maltreatment.
• Maintain and develop skills and knowledge by attending training and ensure licensure and certifications are up to date as needed for the job.

Core Competencies

• Demonstrate all agency competencies.
• Demonstrate the position agency competencies:
  • Action Oriented/Planning and Organizing
  • Building Trust
  • Client Focus
  • Conflict Management

Contribute to agency effectiveness by performing other duties as assigned.

Minimum Requirements

Safe Alliance may still be subject to government mandated vaccine requirements and testing as outlined by the OSHA Emergency Temporary Standard. All applicants must be willing to submit proof of vaccination status or test weekly

Education; Bachelor's Degree or Equivalent Experience

Preferences

Experience working with victims or experience in human services

Spanish speaking preferred- If hired as a Spanish speaking candidate, employee must be fluent in understanding, speaking, reading, and writing in Spanish.

No calls, emails, or visits please. For immediate consideration, please formally apply online and provide a resume and cover letter.

The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned. Safe Alliance may still be subject to government mandated vaccine requirements and testing similar to the ones outlined by the OSHA Emergency Temporary Standard. As a condition of employment you must be willing to submit proof of vaccination or submit testing results weekly or as outlined by the agency. Proof of vaccination status must be provided at hiring and/or upon request by the agency.

Accommodations: Safe Alliance will engage in an interactive process with employees requesting medical or religious accommodations.

The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.