ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 450 staff at its location in Ft Lauderdale and West Palm Beach, Florida.

Job Summary: This position provides mentoring and coaching support to new case managers in the unit. Provide regular coaching sessions, attend home visits and court hearings with new case managers. Is responsible for case management of assigned cases in accordance with ChildNet's policies and practices.

The items listed above are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide.

• Complete Dependency Case Manager job duties.
• Serves as a mentor, coach, and trainer to new Dependency Case Managers. Conduct regular coaching and performance feedback sessions.
• Assist Dependency Case Managers with visitation, parental contacts, school, medical and dental reporting requirements.
• Partner with Dependency Case Managers on the completion of reports, writing referrals, attending treatment team meetings, home studies, court appearances, home visits and emergency court hearings coverage.
• Provide case management services to clients in accordance with established guidelines, regulations, policies and procedures.
• Meet with children in home or placement location in compliance with DCF guidelines.
• Provide assistance to obtain medical coverage, financial assistance, or help with housing.
• Develop, assess, and maintain up-to-date case plans.
• Evaluate and prepare regular reports. Make recommendations about children and family status based on report data.
• Attend court hearings and provide recommendations to judges on cases.
• Manage the cases of dependent children to provide resources detailed in case plan.
• Utilize available resources to achieve the best possible outcome in the shortest possible time during the intake and placement processes.
• Meet with Child Protective Investigator, parents, School Board Representative and ChildNet's contracted providers to coordinate the children's entrance into ChildNet's System of Care.
• Gather case information about the child(ren) and family to support decision making by the court and ChildNet's System of Care.
• Prepare notes for department staff on events that occurred through the shift and distribute the notes daily. Completes tracking and placement logs.
• Perform other duties as assigned.

Skills/ Requirements:

Years of Experience:

• Two (2) years of experience in Human Services or Child Welfare program

Education/Licenses/Certifications:

• Bachelor’s Degree in Social Work or related field
• Certified Child Welfare Professional

 Abilities Required:

• Ability to make complex decisions and balance the needs of stakeholders involved
• Ability to be sensitive to the service population’s cultural and socioeconomic characteristics
• Ability to manage execution and direct the work of others towards task completion
• Ability to provide high customer satisfaction with positive service delivery results

Important Notes: