Job Summary

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return.

Primary

• Promote, work, and act in a manner consistent with the mission of Childers Eatery
• Monitor and observe guests dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems.
• Collect payments from guests.
• Efficiently take food and drink orders on iPad’s
• Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Know the ingredients of all listed drinks and able to make them correctly and efficiently
• Have the confident ability to use appliances such as the espresso machine, juicer, blender and coffee brewers
• Serve food and beverages to guests promptly and efficiently
• Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
• Inform guests of daily specials, and make recommendations you genuinely feel your guests will enjoy.
• Pre-bus tables constantly and clean tables after guests have finished dining.
• Stock service areas with supplies needed
• Able to explain to guests how various menu items are prepared, describing ingredients and cooking methods.
• Assist host by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Perform food preparation duties such as brewing tea & coffee, cutting fruit for garnishes, preparing desserts
• Garnish and decorate dishes in preparation for serving
• Fill salt, pepper, sugar, cream, & other condiments
• Thank guests for their visit and invite them to return.
• Attend all scheduled employee meetings and offers suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Minimum Qualifications

• Basic knowledge of dining room and service procedures and functions
• Basic mathematical skills
• Able to handle money and operate a point-of-sale system
• Able to work in a standing position for long periods of time
• Able to safely lift and easily maneuver trays of food and containers