Child & Family Services is looking for a full-time Assistant Program Director for our Community Service Agency (CSA). CSA is a community-based organization whose function is to facilitate access to, and ensure coordination of, care for youth who require or are already utilizing multiple services or are involved with multiple child-serving systems (e.g., child welfare, special education, juvenile justice, mental health) and their families.

The CSA Assistant Program Director is responsible for supervising the Care Coordinators, providing support and advocacy to parents/caregivers, working with the Program Director to oversee daily operations of the CSA, and ensuring that clinical standards and administrative requirements for the program are met.

Qualifications:

• Must be a Master’s level clinician with at least three years’ experience in providing outpatient behavioral health services to youth and families
• Experience with home-based or Wraparound is preferred
• Must be certified with Massachusetts CANS, or eligible to become certified.
• Availability during evening/weekend hours is required
• Licensed preferred but not required

Responsibilities:
The following responsibilities are not meant to be all inclusive and may be adjusted to meet the agency’s needs.

• Provide training, supervision, and support to the Care Coordinator
• Participate and facilitate the System of Care committee
• Support the Care Coordinators in skills development to work with families from diverse backgrounds, promote positive interactions with families, and foster positive working relationships with providers and organizations
• Support the program and its entire staff in developing skills in wraparound, care planning teams, care management, and crisis response and support.
• Monitor services, authorizations, and ensures staff compliance with policy and program procedures.
• Participate in and facilitate meetings, trainings, evaluations and engage in quality management activities (inclusive of but not limited to MSEs, TOMs, chart audits)
• Ensure staff participation in training, evaluation, and quality management activities
• Assist PD in working with MCEs, state agencies, and other external partners, taking the lead as appropriate
• Collaborate with PD for COA compliance and preparation
• Provide coverage of client cases when needed
• Participate in management team meetings
• Monitor and assign program referrals
• Perform other duties as required

Cultural Competency Qualifications

• Awareness of personal attitudes, beliefs, biases, and assumptions about others
• Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
• Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
• Cultural knowledge of key populations that will be served to address disparities in service delivery
• Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
• Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency

Benefits:

• Benefit eligible at 20 hours
• Medical – Harvard Pilgrim/Health Plans - 75% employer paid for full-time employees
• Dental – Delta Dental
• Vision - Eye Med
• 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
• 12 sick days per year (accrued monthly); 2 personal days per year
• 10 paid holidays
• 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
• Tuition reimbursement – Up to $1,500 per calendar year
• FREE Clinical Supervision towards licensure & Professional Licensure reimbursement (LICSW, LMHC)
• FREE CEU's and Trainings- up to 1,000 trainings available!
• Flexible spending accounts – save on medical expenses and dependent care!
• 100% Employer paid Life Insurance
• 100% Employer paid Long Term Disability and AD&D
• Mileage Reimbursement of .62 cents/mile & Employee Discount Program
• FREE Employee Assistance Program and AbilitiCBT Mental Health program for employees & their family

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ , AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: From $31.50 per hour

Education:

• Master's (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person