The ICT Director for the North America region plays a critical role in shaping the organization's technology landscape, collaborate closely with business leaders, ensuring alignment between IT strategy and overall corporate objectives. The role guides and supports a team of IT specialists and promotes collaboration, innovation, and standardization. The IT Director is responsible for driving digital transformation within the region. This role is essential to prepare the company for business events such as mergers, product acquisitions, and significant organizational changes.

* Strategic Vision and Business Partnership:
o Collaborate with the Leadership Teams (Commercial and Rare Disease) to envision future changes and industry trends in the digital marketplace.
o Identify opportunities and threats related to new digital technologies, contributing to change management programs.
o Maintain a healthy dialogue with the Head of Business Application Innovation (BAI) for the above initiatives.
* Business Alignment:
o Actively engage with business leaders and serve as the primary point of contact for ICT matters in the region.
o Analyze and understand business requirements, working closely with the Global IT Center of Excellence (CoE) to define appropriate solutions.
o Strive for harmonization and standardization of IT solutions across the company.
* Global Mindset and Governance:
o Align with the Global Information and Communication Technology (GICT) Reference Book.
o Promote a global mindset in local projects, collaborating with the Head of BAI, Head of Technical Services & Solutions (TS&S), and Chief Information Security Officer (CISO).
* Budgeting and Project Management:
o Govern the GICT budgeting process for the region according to Global Finance guidelines.
o Ensure coherent management of the local/regional project portfolio within defined budgets and plans.
o Evaluate the return on investment (ROI) of technology projects by tracking metrics and assessing business impact.
* Organizational Efficiency and Development:
o Design and size the regional ICT organization based on local business requirements and complexity.
o Foster continuous professional development for local ICT teams.
o Encourage local resources to contribute to global projects through the "Project by Network" initiative.
* Process Compliance and Service Improvement:
o Facilitate dialogue between local and global Process Owners to manage local issues in line with Global Templates.
o Collaborate with the Global Service Delivery Team to enhance support services in the region.
* Strategic Participation and Risk Management:
o Contribute to defining the GICT Strategic Plan.
o Actively participate in the GICT Leadership Team.
o Work closely with the Chief Information Security Officer (CISO) to oversee security protocols and compliance.
o Balance innovation with risk management in technology changes.
o Remember that as reliance on digital platforms increases, managing risks, including cybersecurity threats, becomes crucial. The ICT Director plays a pivotal role in addressing these challenges.

* 5 years of experience managing and/or directing an IT operation.
* Strong collaboration skills, preferably in an international company.
* Proven experience in IT strategic planning and development, project management, and policy development.
* Strong general knowledge of business theory, business processes, management, budgeting, and business office operations. Pharma experience strongly preferred.
* Experience with systems design and development from business requirements analysis through to day-to-day management.
* Proven ability to oversee Chiesi USA's security strategy, including planning, risk mitigation, and incident response. Experience implementing security frameworks like ISO 27001 strongly preferred.
* In-depth knowledge of applicable laws and regulations as they relate to IT.
* The ability to maintain up-to-date knowledge on current technology trends and apply them to the local business.
* Strong leadership skills.
* Excellent written, oral, and interpersonal communication skills.

• Travel: Travel to ICT management events in Europe or to offices in Boston and Toronto.

* University degree in the field of computer science or information systems and 10 years related work experience. Master's degree in either of these fields or Master of Business Administration with technology as a core component preferred.