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Counter Sales Associate Memphis , Tennessee A position at White Cap isnt your ordinary job. Youll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
**Job Summary**
Responsible for assisting with counter sales and customer service.
**Major Tasks, Responsibilities, and Key Accountabilities**
* Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person.
* Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely solutions.
* Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pull orders as required.
* Communicates product features, benefits, and warranty policy information to customers.
* Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers problems).
* Upsells by identifying related products, add-on extensions and making customers aware of product promotions.
* Ensures merchandise displays are stocked and clean.
* May perform other duties as assigned
**Nature and Scope**
* Refers complex, unusual problems to supervisor.
* Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
* None.
**Work Environment**
* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
* Typically requires overnight travel less than 10% of the time.
**Education and Experience**
* HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
**Preferred Qualifications**
If youre looking to play a role in building America, consider one of our open opportunities. We cant wait to meet you.
**Recruiter** McKenzie, Nicole
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
**About White Cap**
White Cap Supply Holdings, LLC ("White Cap") serves as a one-stop shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, residential and infrastructure end markets.
White Cap is comprised of multiple brands in the U.S., including Ram Tool, and the Brafasco, Brock White and NCA brands in Canada.
White Cap operates approximately 450 branches across the U.S. and Canada with approximately 9,000 employees and offers nearly 450,000 SKUs to approximately 150,000 customers.
**Preferred Qualifications**
Job ID WCJR-003790
Functional Area Sales
**Benefits**
White Cap offers the following benefits to all full-time associates. Benefits for associates covered by a collective bargaining agreement may differ.
* Medical (w/ prescription drug coverage), dental and vision plans
* Employee Assistance Program
* Health Care and Dependent Care FSA (as applicable)
* Life and Accidental Death & Dismemberment Insurance
* Critical Illness, Accident & Whole Life Insurance
* Short and Long-Term Disability Insurance
* 401(k) w/ Company Match
* Adoption and Surrogacy Assistance
* Commuter Benefits
* Tuition Reimbursement
* Paid Holiday, Vacation, Personal Time, Sick Time and Wellness Day
Full Time
$36k-47k (estimate)
06/08/2024
06/26/2024
whitecap.com
NASHVILLE, TN
7,500 - 15,000
1976
Private
$1B - $3B
Wholesale
White Cap is a distributor of specialty concrete and construction products such as bolts, cleaning chemicals, chisels, ladders and related equipment.
The following is the career advancement route for Counter Sales Associate positions, which can be used as a reference in future career path planning. As a Counter Sales Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Counter Sales Associate. You can explore the career advancement for a Counter Sales Associate below and select your interested title to get hiring information.
If you are interested in becoming a Counter Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Counter Sales Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Counter Sales Associate job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Counter Sales Associate jobs
Counter sales personnel are the first employees that customers meet on entering the store or organization.
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Step 3: View the best colleges and universities for Counter Sales Associate.