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Position Summary: Greet and facilitate the Guest experience by properly welcoming all Guests, organizing server sections, accompanying Guests to their tables and maintaining an efficient Guest flow. Guests first and last point of contact with a Chickies & Petes Team Member and therefore the service they provide is critical to starting and ending the Guests experience in a positive manner.
Reports To: FOH Manager
Position Summary: Greet and facilitate the Guest experience by properly welcoming all Guests, organizing server sections, accompanying Guests to their tables and maintaining an efficient Guest flow. Guests first and last point of contact with a Chickies & Petes Team Member and therefore the service they provide is critical to starting and ending the Guests experience in a positive manner.
Manager: FOH Supervisor/Manager
Job Tasks
Main Responsibilities, Required Skills and Knowledge:
Guest Service: Must consistently be able to assess, anticipate and meet Guests needs and respond quickly without losing focus or projecting a mood that detracts from the Guests overall dining experience.
Communication: Must clearly communicate in a professional manner with Guests, vendors, coworkers and management. They must understand instructions, read written company memorandums and communicate when he or she needs more direction or training.
Interpersonal Relationships: Must adapt to different personalities of Guests and coworkers without losing focus.
Teamwork: Working together as a team is a critical success factor of any restaurant. Establishing good working relationships is key to maintaining a team-oriented work environment.
Sales Techniques and Guest Influence: Must understand all Chickies & Petes products and services as well as have the ability to understand Guests needs clearly.
Performing General Physical Activities: Must perform physical activities in a variety of environmental conditions that require moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials. Must be able to stand for long periods of time.
Problem Solving and Conflict Management: Must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure.
Analytical Skills: General accounting and mathematical skills required along with point of sale application knowledge. Must use logic and reasoning to identify solutions and alternatives for a successful outcome to problems.
Quality Control and Priority Assessment: Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods, quality of products and services provided to the Guests.
Language Skills: Must be able to speak and write effectively in English.
Flexibility: Occasionally works overtime and assists with the workload of others if needed. Additional responsibilities may be assigned as needed.
Benefits:
EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin.
Full Time
Restaurants & Catering Services
$24k-30k (estimate)
03/14/2024
05/13/2024
chickiesandpetes.com
GLASSBORO, NJ
50 - 100
1977
$10M - $50M
Restaurants & Catering Services
The taste of Philadelphia sports came alive late one night in 1987. An argument and a brotherly brawl over moms unique gravy at 4 am in the Ciarrocchi household, led to what is now the unique Chickies & Petes zesty cuisine. With a mothers ingredients, a respected family business, and Petes own tried, tested, and perfected French fry reinvention, Crabfries, Pete Ciarrocchi was destined for success. The story began a decade earlier when, in 1977, Peter and Henrietta Ciarrocchi bought the Robbins Avenue taproom in the Mayfair neighborhood of Philadelphia. Young Pete followed his parents example a...nd served the regulars with a smile. He was and still is a friend to all. Growing up Pete ran with both jocks and rockers. He could change minds, influence peers, and even reinvent taste. In 1987 Pete made sure his parents legacy lived on. Pete became the face of Chickies & Petes with the help of his brother, Tom. His charisma, dynamic personality, and great food were enough to bring in the crowds on Sunday to celebrate, jeer, and be Philadelphia. Pete understood the pulse of the city: food, sports, and people. In 1998, The Vet, the once home of the Iggles and the Phightin Phils became Petes new home and kingdom. Led by his proprietary Crabfries, the Mayfair family business became a fan favorite concession. Petes infectious energy and impressive cuisine became his recipe for success. From Andy Reids late night meetings, taxi crabbing Eagles players from airport to complex, to mixing it up with Oprah and Jon Bon Jovi, Pete Ciarrocchis success has exploded. The Chickies & Petes hometown flavor has expanded to 10 locations across Philadelphia and New Jersey and was voted ESPNs #1 Sports Bar on the East Coast. In late 2009, Pete unveiled his reinvention of the sports bar, PLAY. This trademarked concept where you dont just watch sports on TV, you become the sport has massive momentum and is our platform for growth.
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