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Job Summary
The Team Leader will assist the General Manager (GM) and Assistant Manager (AM) in the operation of a Chicken Salad Chick restaurant in a manner that will provide our guest with a superb experience and will maintain an invigorating and stimulating work environment for all team members while helping the restaurant achieve its financial objectives.
Responsibilities will include the areas of Guest Service and Shift Management.
Essential Responsibilities
Assist the General Manager and Assistant Manager in the daily operation of the restaurant within the budget.
Ensure compliance with established food standards, food quality, preparation and production by adhering to corporate food handling procedures and policies.
Ensure Chicken Salad Chick procedures are followed in the dining room, service area and kitchen.
Train and counsel hourly team members who work during Team Leader’s shift.
Guarantee highest level of hospitality and service to all guests at all times.
Coach hourly team members during their shift as needed.
Ensure compliance with all personnel records, team member schedules and reports.
Prepare and maintain administrative and financial records as directed by the General Manager.
Ensure specials, promotions, and marketing plans are presented according to company procedures during shift.
Ensure that hours of operation for the restaurant are maintained during their shift.
Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during shift.
Defer decisions to GM / AM regarding hiring or terminating team members, pay increases for team members, vendor specifications, scheduling and purchases beyond those required to execute normal shift operations.
Required Knowledge, Skills and Abilities
Ability to work in a fast-paced environment
Ability to clearly and professionally communicate with team members and guests
Ability to multitask
Excellent attendance and punctuality; reliability
Reliable transportation to and from work
Successfully complete formal Shift Leader classes provided by the Corporate Training Department
Education and Experience
Restaurant experience highly preferred
Physical Demands
Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
Must be able to work and perform all duties at any station in the kitchen or service area
Last updated : 2024-04-23
Full Time
Restaurants & Catering Services
$41k-53k (estimate)
04/24/2024
07/22/2024
chickensaladchick.com
VALDOSTA, GA
200 - 500
2008
JOHN CHICK
$10M - $50M
Restaurants & Catering Services
Chicken Salad Chick, the nations only southern inspired, fast casual chicken salad restaurant concept was founded in 2008 in Auburn, Alabama by Stacy and Kevin Brown. What started as a small takeout restaurant has quickly grown through the Southeast. Our founders instilled a strong culture of hospitality where we pride ourselves on delivering Southern Style Chicken Salad Served from the Heart. Chicken Salad Chick is uniquely positioned in the fast casual space in that no other restaurant concept specializes in fresh, house-made chicken salad. The concept truly offers a one of a kind experience.... We use the highest quality ingredients offering guests a neighborhood restaurant experience, specializing in a wide variety of fresh, house-made chicken salads, soups, sandwiches and desserts. Approximately 75% of Chicken Salad Chick locations are franchised with the remaining 25% being company owned. Our franchise owners are carefully selected, ensuring that the Chick culture is maintained to the highest degree. The brand was recently named as the 37th fastest growing privately held company by Inc. 5000 & the Top Chicken Salad in the Country in the March/April issue of Cooking with Paula Deen.
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