The Chick-fil-A Leader is responsible for directing the daily operations of a quick-service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance, inventory management, team management, recruiting, ensuring the highest-quality products and services are delivered to our customers, and performing other duties as required.

Roles :

• Serve as subject matter expert for operations
• Model hospitality with all who come in contact with our restaurant
• Communicate effectively, share ideas, and take a positive approach to all situations
• Attend and actively participate in developmental meetings
• Manage and facilitate daily operations of the restaurant
• Think critically to resolve issues as they happen in real-time; think proactively to spot potential issues before they arise
• Partner with Training and Personnel Director as needed.
• Teach, train, and coach all hold all Team Members to policy standards, as listed above
• Partner with director to set team goals, share the score visually, and celebrate the wins
• Partner with Operations Director as needed to provide additional training for team members
• Check behind shift leaders to ensure purposeful setups to put people in the right spots (effective game plans)
• Perform weekly assessments and provide feedback regarding current Team Member behavior
• Train, Teach, and Coach the Team Leader Direct Reports and Team Member indirects as necessary to ensure excellent quality and production standards are delivered

Benefits :

Flexible Hours - You probably have commitments to your family, friends, school or other activities. We will try to arrange your work schedule around them.

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• Free Meals
• Enjoy your favorite Chick-fil-A menu items during your break.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Work Directly With A Chick-fil-A Operator
• The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Work at a Great Place
• At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.

Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

• Additional : Health Insurance Including Dental and Vision , Life Insurance, Retirement Contribution, PTO

Last updated : 2024-05-29