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Team Member
Role Summary: Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
General Responsibilities:
Read, understand and comply with all parts of the Team Member Handbook
Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
Deliver portions that are correct and meet all weight and presentation expectations.
Execute FIFO (First In, First Out) model is being followed.
Protect the customer experience by ensuring packaging, food presentation and quality is top level.
Appropriately handle all customer issues and play a positive role in customer recovery.
Show up on time, have a great attitude and work hard for your entire shift.
Constantly improve yourself by finding ways to do your work better and faster.
Proactively pursue the certification process and look for opportunities to be cross-trained.
Be responsible to fill your shift if you are not able work.
Ensure your appearance is in compliance with the Handbook
Be a team player
Display good stewardship and a sense of ownership for the business
Back of the House (BOH) -- Use holding and timing system and batch numbering on holding pans and in the chute system.
BOH -- Track waste and store according to procedure.
Requirements:
Understand the expectation of Chick-fil-A customer service standards and operational excellence.
Must be able to lift up to 50 lbs.
Must be able to work for 5 hours or more before needing a meal break.
Full Time
$24k-30k (estimate)
04/29/2023
06/17/2024
The job skills required for Team Member include Packaging, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Team Member. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Team Member. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Team Member positions, which can be used as a reference in future career path planning. As a Team Member, it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Team Member. You can explore the career advancement for a Team Member below and select your interested title to get hiring information.