A Dining Room Host or Hostess serves guests in the dining areas of the restaurant. Their primary goal is to provide 2nd Mile Service, which includes clearing tables , refreshing beverages, attending to the needs of guests, and keeping the facilities in top-notch condition. They are leaders in service.

• Help make Chick-fil-A Bixby the Best Quick Service Restaurant while having a Positive Impact on all who are in the community. Fulfill your role as a Dining Room Host / Hostess to the best of your ability. Never stop seeking improvement..

Operational

• Familiarize yourself with Chick-fil-A Standards, then put them into action.
• Practice 2nd Mile Service Requirements and implement strategies for better serving guests.
• Learn where all cleaning supplies are kept in the Dining Room. Learn how they are each used. Recognize appropriate and inappropriate ways to use chemical cleaners.
• Grow familiar with the FIFO stocking method and apply it to all stocking in the Dining Room.
• Hold yourself accountable for the cleanliness of the Dining Room, including tables and chairs, restrooms, condiment counters, windows, and the play area.
• Adopt a mindset of success. Always keep a positive attitude.