Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 330,000 students in 600 schools and employing nearly 36,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments - student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.
Student Support and Engagement (OSSE) provides comprehensive support to help students become more connected to and engaged in school. We provide re-engagement services for out-of-school youth; resources to eliminate barriers for students in temporary living situations; attendance and truancy guidance for families, schools, and networks; and extended learning opportunities to enhance all students' core academic experience while engaging parents and community members in school-led activities. Our departments include Attendance and Enrollment, Students in Temporary Living Situations (STLS), Student Outreach and Re-Engagement (SOAR) Centers, Juvenile Justice Re-Entry Programs, Out-of-School Time (OST) Activities, Community Schools Initiative (CSI). Our mission is to work with schools, networks, and families to establish systems of support to keep all students on track and engaged in school.
Job Summary:
The part-time/temporary School Clerk Specialist: Attendance and Enrollment will be pivotal in ensuring school clerical functions' efficient and effective operation. This position will oversee and provide training and support to schools and/or school clerks who require assistance. The School Clerk Specialist will collaborate closely with school leadership, district administrators, and relevant departments to enhance school administrative processes. The School Clerks are responsible for enrolling, tracking and entering daily attendance for all students.
This part-time/temporary School Clerk Specialist: Attendance and Enrollment position will be compensated for time worked on an hourly basis. The work schedule for this role will consist of an estimated 1200 total hours beginning August 2023 and ending August 2024. Due to this work's part-time/temporary nature, this is not a benefit-eligible position. This role will report to the OSSE Director of Attendance and Enrollment.
The part-time/temporary School Clerk Specialist: Attendance and Enrollment will be held accountable for the following responsibilities:
Training and Development

• Provide comprehensive training to school clerks on various administrative tasks, systems, and procedures.
• Identify school clerks' skill gaps and development needs and create targeted training plans.
• Develop and update training materials, resources, and guides to ensure accuracy and relevance.
• Implement effective training strategies to enhance the capabilities of school clerks.
• Monitor training progress and assess the impact of training on clerical performance.

Support for Clerks

• Offer timely assistance to address queries, concerns, and challenges encountered by school clerks.
• Analyze common issues and trends faced by school clerks and develop proactive solutions.
• Provide ongoing coaching and mentorship to empower school clerks to excel.

• Collaborate with school leadership to establish contingency plans and ensure minimal disruption to school operations.

Process Improvement

• Collaborate with relevant departments to streamline administrative processes and enhance efficiency.
• Identify opportunities for process improvement and propose solutions to enhance clerical workflows.
• Implement best practices and standardized procedures to promote consistency across schools.

Data Management

• Oversee the accurate and timely entry of data into school management systems.
• Monitor data quality and integrity to ensure accurate reporting and compliance.
• Generate reports and analyze data to identify trends, areas for improvement, and potential concerns.

To be successful and achieve the above responsibilities, the part-time/temporary School Clerk Specialist: Attendance and Enrollment role must possess the following qualifications:
Education Required:

• Bachelor's degree from an accredited college or university
• Supplemented by one year of clerical work experience

Experience Required:

• Minimum of 1 year of supporting families and youth
• Google Suite experience is required

Knowledge, Skills, and Abilities:

• Excellent active listening skills.
• Compassionate and respectful of diverse values and beliefs of youth and families
• Adheres to the importance of confidentiality regarding student/family needs
• Strong communication skills (speaking and writing)
• Ability to build collaborative relationships with a variety of stakeholders, including families, youth, District and Network leadership, and community members, to support connection with appropriate supports and resources
• Ability to communicate and present in a professional environment
• Ability to keep detailed records and enter data into digital platforms

Conditions of Employment
As a condition of employment with the Chicago Public Schools (CPS), employees are required to:

• Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions; however, all CPS employees must be residents of Illinois.
• Be Fully Vaccinated Against COVID-19 - Unless approved for a medical or religious exemption, all employees are required to be up-to-date on COVID-19 vaccinations, including boosters, and to submit proof of vaccination to the district within 30 days of hire. "Up-to-date" on vaccination is defined as being at least two weeks past all primary vaccine doses and any applicable boosters.

Primary Location: Central-42 West Madison Street (Office of Student Support & Engagement)
Position Type: Temporary Position