Job Description:
It is the primary responsibility of Food Runner to assist the servers by cleaning tables and keeping the side stations clean and well-stocked. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. The food runner is responsible for expediting and delivering all food from the kitchen to the table.
Requirements:
• Ability to deal with several parties of guests simultaneously with a friendly, gracious, and professional demeanor
• Ability to withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items
• Ability to have strong organizational skills
• Excellent customer service skills
• Have interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor
• Work varied shifts, including weekends and holidays
• Able to effectively communicate in English, in both written and oral forms
Responsibilities:
• Maintain a professional attitude and courteous demeanor at all times
• Preset expo line and backline with appropriate items in place prior to and throughout service
• Deliver all food to bar and dining room including appropriate silver and/or underlining plates
• When delivering food describe two components of each dish delivered
• Assist chefs, cooks, and managers with special requests, 86 items, the countdown on items, or any other relevant information that needs to be relayed between the front of the house and the back of the house
• Complete any tasks as directed by management
• Positions food in front of the guest in accordance with the Chef's instructions, and states components of each dish being served
Work Conditions
• While performing the duties of the job, the employee is regularly required to stand, use hands to handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell
• The employee frequently is required to walk
• While performing the duties of this job, the employee is regularly exposed to heat from the stoves and burners
• The noise level in the work environment is usually loud
Preferred
• High School diploma or equivalent
• At least 2 years of previous experience in a high-volume food and beverage environment
• Previous experience working in a similar high-volume restaurant setting