Saint Joseph London is a 150-bed regional hospital located in London Kentucky. Founded in 1926 Saint Joseph London opened a new $152 million 340000-square foot regional facility in 2010. We offer the latest technology along with nationally ranked award-winning services. Our patient rooms are private with most overlooking a small lake and garden on the 52-acre healing environment. Saint Joseph London treats patients from southeastern Kentucky including those from Clay Laurel Jackson Knox Pulaski Rockcastle and Whitley counties. CHI Saint Joseph Health supports 5000 active employees 8 hospitals specialty clinics and a Medical Group with more than 200 locations across Central and Eastern KY. CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Job Summary / Purpose

Under the clinical direction of the Radiation Oncologists, the Radiation Oncology Manager is a clinical leader who provides supervision, and clinical oversight as an essential member of the radiation oncology team. The individual primarily directs and coordinates the overall day-to-day business operations for the clinic and treatment areas, as well as the practice management functions of the office. Ensures implementation of processes and controls to ensure communication and information flow between sites of service, hospital management, and the radiation oncology physician practice. The manager oversees human resource decisions, accreditation/regulatory standards, fiscal adherence, productivity and establishes policies/procedures that are in line with improving the patient experience. This position works in collaboration with the Oncology Operations Manager and the Oncology Operations Director to promote the growth and integration of the Oncology Service line.

Essential Key Job Responsibilities

Supervision of designated employees:

1. Provides leadership and mentoring of staff performance through:

• Recruitment and retention
• Orientation process 
• Annual evaluation, based on objective feedback from performance period 
• Disciplinary action, ranging from counseling to documented performance 
• Termination process, consistent with HR policies and procedures 

1. Assures compliance through: 

• Mandatory education 
• Ongoing competencies and validations 
• Employee health requirements 
• Accreditation and Regulatory standards 

1. Maintains personal competence in risk areas that may affect department are:

Management of fiscal resources 

1. Provides day-to-day fiscal leadership 

• Demonstrates an ability to manage/monitor the department within the resources allotted each fiscal year 
• Facilitates purchased services, contracts, and service maintenance requirements with each vendor 
• Monitors productivity/utilization of FTEs to minimizes overtime, and eliminates unnecessary resource usage 
• Identifies operational opportunities to minimize expense through workflow redesign/process mapping

1. Collaborates with Administrative Leaders on Business and Strategic Planning 

• Partners with the Market Director & Director, Oncology Operations to develop future budgets, capital requests, staffing and operational expenses 
• Collaborates with the Market Director & Director, Oncology Operations

Demonstration of leadership: 

• Demonstrates a commitment the mission, vision, and values of CHI Saint Joseph Health 
• Provides leadership guidance for all physician-related issues that team members encounter during their daily activities 
• Works collaboratively across departments throughout the hospital to promote a cohesive and patient centric service for the cancer program 

Promote Clinical Care: 

• Ensures clinical practice is maintained in accordance with general safety, department/service safety, health hazard standards, and national patient safety goals 
• Directs the establishment and ongoing compliance of American College of Radiology (ACR) Radiation Oncology accreditation 
• Ensures compliance with all regulatory bodies such as TJC, CMS, etc. 
• Analyzes and appraises the effectiveness of radiation oncology services and develops and executes specific actions to continuously improve and monitor performance 
• Ensures implementation of standard radiation therapy and practice procedures throughout the department 
• Recruits interdepartmental professionals to lead education programs, in-services, and M&M conferences/workshops 
• Develops policies and procedures in accordance with the growth of the Radiation Oncology field and changing technology demands 
• Supports Healing Community initiatives 
• Attends all required safety training programs and meetings 

Clinical and Customer Relations: 

1. Customer Service Excellence 

• Ensures the resolution of patient complaints or problems regarding patient care, customer service or related issues 
• Solicits customer feedback to improve the patient experience 
• Establishes expectation among direct reports to have a customer-focused approach to all individuals associated with Cancer Services-patients, physicians and others individuals. 

1. Clinical Care Practice 

• Enhances clinical development within the department across disciplines. 
• Maintains own professional competency.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.