CHI Memorial Hospital now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia. We offer the following benefits to support you and your family: On-site childcare with extended hours Care@Work premium account for additional support with children pets dependent adults and household needs Employee Assistance Program (EAP) for you and your family Paid Time Off (PTO) Health/Dental/Vision Insurance Flexible spending accounts Voluntary Protection: Group Accident Critical Illness and Identify Theft Adoption Assistance Tuition Assistance for career growth and development Matching 401(k) and 457(b) Retirement Programs Wellness Program Additional incentives for eligible full time day shift and night shift opportunities

Participates and supports all aspects of healthcare food service operations. Works with facility staff to provide optimal nutritional care and demonstrates excellent customer service to patients, guests and staff. Follows diet manual handbook and diet spreadsheets to ensure therapeutic meal compliance with prescribed diet order.

• Prepares and serves food within guidelines of menu and dietary requirements using required kitchen utensils and equipment. Maintains knowledge of recipe ingredients to respond to food allergy questions or requests.
• Follows healthcare food service industry standards, regulations, guidelines and procedures including monitoring and maintaining food temperatures during cooking, holding, and storage processes. Avoids cross contamination of foods and adheres to personal hygiene requirements. Maintains proper labeling of food products and ensures storage of food equipment, and machinery per regulations and facility guidelines
• Follows organizational standards and guidelines for a high quality patient and customer experience. Ensures proper meal portioning and an aesthetically pleasing presentation. Provides service recovery efforts and escalates to leadership as needed.
• May be responsible for one or more of the following: 
  • Following therapeutic diet modifications and guidelines including allergy restrictions for all patient meal trays, nourishment, snacks and supplements
  • Printing, providing and following production tool and/or electronic meal tallies/differentials for food preparation 
  • Explaining basic therapeutic diet orders and menus and responding to questions from patients and family members. Escalating additional patient nutrition questions or needs to appropriate clinical support team members.
  • Collecting patient food preferences and ensuring compliance with prescribed diet orders. Distributing food preferences to kitchen for menu planning in a timely manner.
  • Operating electronic diet office software and tools following established procedures and protocols.
  • Navigating electronic health records to access patient diet orders and nutritional reports.Performing general cleaning of equipment and work areas (e.g., cleaning the tray line, equipment, coolers, office area, and emptying trash cans, etc.) 

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Required Experience & Education:

• Two (2) years food service experience.
• High School Diploma, GED, or equivalent combination of education and experience.

Required License & Certification:

• Current (within the past 12 months) ServSafe® Allergen certification, as well as Food Handler certification: *Food Handler Certification must be from ServSafe®. If not currently certified, to be certified within 30 days of employment.