Our Opportunity :

The Fulfillment Center Lead will be hands-on in a start-up operation and will build and maintain relationships with hourly team members in our "LOCATION" Fulfillment Center.

What you'll do :

• Lead a team of up to 20 hourly associates
• Develop and maintain a safe work environment
• Responsible for achieving all operational goals
• Ability to reward and recognize performance and execute on progressive discipline as needed
• Mentor, train and develop teammates for career progression and learning
• Ability to develop and share best practices across the shifts and network
• Create a positive team dynamic that encourages all employees in the FC to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience
• Utilize the site Warehouse Management System (WMS) to optimize perfect order fulfillment and provide operational insights to improve WMS effectiveness

What you'll need :

• 1 years of leadership experience in fulfillment center / warehouse operations; prefer retail / e-commerce experience
• Excitement for working in a start-up environment with high level of ambiguity and change
• Metrics driven mindset
• Customer service obsession, with willingness to do whatever it takes to satisfy customer needs
• Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership
• Proven ability to quickly adapt and drive the right results using data
• Highest levels of integrity and ethics
• Must be flexible to work weekends and / or nightshifts
• Strong working knowledge of Microsoft Office Suite

If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com .

If you have a question regarding your application, please contact HR@chewy.com .

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

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chewy.com / app / content / privacy ).

Last updated : 2024-03-05