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WHO WE ARE:
Chesterfield Emergency Communications Center (ECC) is the public safety answering point for Chesterfield County, a suburb of Richmond, Virginia, servicing 437 square miles. Our community consists of a pleasant mix of suburban communities, neighborhoods, and villages. Currently, more than 353,000 people make Chesterfield their home, and we credit the county’s popularity to the excellent programs and services it provides, as well as the overall quality of life. We are located 90 miles south of Washington, D.C. and just a short drive to the beaches and mountains. Our mission is to serve as the vital link between the public and other public safety organizations through professionalism and dedication while living by these values and guiding principles: Dedication, Integrity, Service, Professionalism, Accuracy, Teamwork, Communication, and Honesty (DISPATCH).
HERE’S WHAT YOU NEED:
At the time of application, applicants must be eligible to work in the United States, and pursuant to the requirements of the Virginia Criminal Information Network, all persons selected for employment must be a U.S. citizen or have been a lawful resident of the United States for the past ten consecutive years and cannot be a convicted felon. At the time of hire, the applicant must have a high school diploma or GED and be a minimum of 18 years of age.
Applicants are required to pass a pre-employment test, which includes job compatibility assessment tools to include being able to type at least 30 words per minute, a pre-employment drug test, and vision and hearing screenings. Candidates must possess the ability to handle multiple tasks, make fast-paced decisions, provide quality customer service, have good oral and written communication skills, and be knowledgeable with computers.
Pre-employment drug testing, FBI criminal background check (including a psychological evaluation), and education/degree verification required. This position is subject to working in high-security areas governed by the US Department of Justice’s “Criminal Justice Information Services (CJIS) Security Policy” and therefore requires successfully passing a more stringent criminal background check. Must be a US citizen or have been a lawful resident of the US for the past ten consecutive years.
This position is considered Safety Sensitive and is subject to random drug and alcohol testing.
WHAT YOU DO:
Working in a fast-paced, team-oriented environment where you will be working with multiple computer systems answering 9-1-1 emergency and non-emergency calls for all county public safety services, ensuring to obtain complete and accurate information regarding the location of calls; prioritizing requests and giving pre-arrival instructions to assist in mitigation until responders arrive; radio dispatching of Police, Sheriff, and Fire and EMS units using a Computer Aided Dispatch System and public safety radio system; in-depth interaction with DMV/NCIC/VCIN systems. Perform other duties as required.
SHIFTS/SCHEDULE:
Permanent day, evening, and midnight shifts
Emergency Communications Center
Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion
Full Time
$38k-48k (estimate)
02/21/2023
05/01/2024
The job skills required for Emergency Communications Officer include Customer Service, Computer Systems, Background Check, Life Insurance, Written Communication, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be an Emergency Communications Officer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Emergency Communications Officer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Emergency Communications Officer positions, which can be used as a reference in future career path planning. As an Emergency Communications Officer, it can be promoted into senior positions as a Campus Police Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Emergency Communications Officer. You can explore the career advancement for an Emergency Communications Officer below and select your interested title to get hiring information.