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2 Front Office Manager- Holiday Inn Columbia-Jessup Jobs in Jessup, MD

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Chesapeake Payroll Services, LLC
Jessup, MD | Full Time
$48k-64k (estimate)
1 Week Ago
Chesapeake Payroll Services, LLC
Jessup, MD | Part Time
$28k-38k (estimate)
1 Month Ago
Front Office Manager- Holiday Inn Columbia-Jessup
$48k-64k (estimate)
Full Time 1 Week Ago
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Chesapeake Payroll Services, LLC is Hiring a Front Office Manager- Holiday Inn Columbia-Jessup Near Jessup, MD

What you will be doing

  • Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
  • Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
  • Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
  • Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Requirements:

What we are looking for

  • High work ethic, self-initiative, independent judgment
  • May be required to work varying schedules to reflect the business needs of the property
  • Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Job Summary

JOB TYPE

Full Time

SALARY

$48k-64k (estimate)

POST DATE

04/18/2024

EXPIRATION DATE

06/16/2024

Show more

Chesapeake Payroll Services, LLC
Part Time
$27k-32k (estimate)
1 Day Ago
Chesapeake Payroll Services, LLC
Part Time
$27k-32k (estimate)
1 Day Ago