When you're a part of the Chesapeake Employers family, your contributions will impact the lives of working people all across Maryland. We believe in treating people with the respect, care, and dignity they deserve. If you would like to work for an organization that strives to do the right thing for its customers, employees, and communities, consider joining Chesapeake Employers and growing your career with Maryland's largest writer of workers' compensation insurance.
POSITION SUMMARY:
The Technical Specialist will provide subject matter expertise on departmental applications while also managing vendor relationship and developing and maintaining a corporate Safety Grant program.
________________________________________
DUTIES AND RESPONSIBILITIES:

• Serves as the primary liaison with our Safety Services application vendor and works with internal departments (IT and Ops Dep.) on maintenance and expansion.
• Maintains strong collaboration with IT to support interface of departmental and other corporate applications.
• Trains employees on applications’ use and operations.
• Ensures systems used by Safety Services meet the needs of Safety Services and Chesapeake Employers.
• Works with Safety Services, other departments and vendors on systems problem resolution and enhancement.
• Analyzes workflows and recommends system adaptions to maximize efficiencies.
• Uses system data to develop and maintain reports in Power BI for management and staff that help focus safety efforts to areas with the potential for greatest impact and measure performance to goals.
• Works with internal stakeholders on new application research, decision making and roll out.
• Uses a forward-thinking mindset to anticipate future application needs.
• Is involved in teams and workgroups both within and outside of Chesapeake focusing on insurance, safety, and technology.
• Manages vendor(s) providing safety analysis and consultation services to policyholders.
• Develops corporate Safety Grant program through collaboration with internal departments and outside entities who have developed similar programs. The goal is to have the Grant Program in place for implementation in 2025.
• Grant program will involve budgeting grant funds, developing framework for grant eligibility, reviewing applications, and ensuring appropriate delivery of grant funds.
• Actively supports company strategies and departmental goals.
• Participates in special projects and other duties, as assigned.

________________________________________
SKILLS, EDUCATION AND EXPERIENCE:

• A Bachelor’s degree or equivalent work experience in insurance, IT, contract management, business or related field is required.
• Minimum 5-7 years of combined experience or proven knowledge in data analytics, vendor management, or special projects, preferably with a major commercial carrier.
• Demonstrates specific technical expertise through knowledge, education or application.
• Proven data analysis, data verification, and problem-solving abilities.
• Excellent computer skills and proven ability to quickly learn and navigate new technology and applications.
• Ability to problem solve in a methodical manner to achieve positive resolution.
• Excellent verbal and written communication skills.
• Highly self-motivated, organized, self-directed, and attentive to detail.
• Ability to effectively and prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.

________________________________________
POSITIONAL COMPETENCIES:

• Bias for Action
• Knowledge Sharing
• Deliver Results
• Personal Leadership
• Teamwork and Communication
• Service and Sales Excellence

________________________________________
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. Physical condition may require use of respiratory equipment. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus.
________________________________________
WORK ENVIRONMENT:
Office environment. The noise level is usually moderate.
We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.