Chesapeake Bank-

Want to build a successful career with a financial institution that excels in the industry and has fun as one of its corporate values? Our team has high levels of employee engagement, proven in yearly external engagement surveys that rank us in the top 200 banks for multiple years running. We offer competitive benefit plans and have high levels of job satisfaction. Chesapeake puts an emphasis on knowing that we are only as strong as the communities we serve, therefore we contribute service hours and money to our local communities.

Talk to us about a career that makes you want to get up and come to work, have fun and make a difference.

Want to read more about why you should join the team, click the link below:

Top 10 Reason You Should Explore a Career with Chesapeake Bank

Summary:

This position will collaborate and support both the Processing and Support teams. This position has the potential to work on any projects and/or software updates involving the functions utilized with the department.

The work hours for this position are normally Monday through Friday from 8:30a.m. to 5:00p.m. with a rotation week of 10:00am to 6:30pm (usually about one five-day week per month) and these hours may be adjusted as needed by the supervisor.

• Follow established policies, procedures, and guidelines to protect both our customers and Chesapeake Bank.
• Responsible for professional growth through training and available resources to better operate and support this role and understand how its functions impact the department, the bank, and its customers.
• Answer phone calls, emails, and other communication to assist and help resolve problems with excellent customer service and composure.
• Understand this role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes.
• Perform 4Sight Start of Day, to include monitoring and hosting files to the core throughout the day
• Perform amount entry and balancing functions of branch transactions.
• Process and monitor check fraud affidavits, check adjustments, & cash items to and from the Federal Reserve.
• Scheduling Core system End of Day and related daily functions
• Perform data entry and customer file maintenance for all account types.
• Debit Card Processing includes new card orders and expiring card replacements.
• Process unposted DDA items, including working internal NSFs and internal cash items.
• Other duties as assigned by supervisor.
• Review documentation sent for new/updated accounts for accuracy and scan to Synergy daily
• Responsible for tracking/follow-up of new accounts missing documentation & CIP requirements for all account types, including checking, savings, CDs, Safe Deposit Boxes, and IRAs
• Daily review of all account-level and customer-level maintenance to core, parameter changes, & rate changes
• Daily review of new Stop Payments and Reg. CC holds for proper documentation and keying accuracy
• Review alerts and activity on dormant accounts daily
• Reviewing/tracking for proper documentation on Alien Customers monthly
• Review NOW accounts for compliance with Reg. D monthly
• Review Fraud Alerts on Debit Card transactions
• Handling of Federal Verification Requests from SSA/SSI as well as from local agencies
• Print CD Checks and CD reconcilement
• Process garnishments, levies & liens
• Print checks, notices, and forward mail
• Send Federal Withholding to the IRS
• TIN Matching to the IRS
• Perform department self-audits
• Statement processing (PrintMail)

• High School Diploma or equivalent
• 2 years in banking experience preferred
• Ability to work independently with minimal guidance and meet established guidelines
• Ability to work effectively with others as a team player to meet a common goal
• Ability to handle a variety of tasks and priorities accurately and efficiently, with focus on details
• Good analytical and organizational skills, with the ability to perform basic accounting & balancing
• Proficient verbal, written and interpersonal communication skills, with exceptional telephone & email etiquette
• Familiarity with Microsoft Office Suite, particularly email and spreadsheets software, which over time can become a proficiency
• Ability to lift at least 50 pounds, and to operate computers and other equipment