Patient Access Representative - Central Registration

Reports to: Patient Access Manager

POSITION SUMMARY:

Provide great customer service with a friendly, helpful disposition for all people entering Cherokee Regional Medical Center. Efficiently and accurately collect demographic and financial information from all patients following appropriate regulatory guidelines. Obtain the appropriate signatures from registered patients and provide them with the required information regarding their rights and responsibilities, financial assistance and other regulated information.

ANTICIPATED SCHEDULE: 40 hours weekly, 8:00am to 4:30pm, No weekends or Holidays

• Required: High school diploma or GED.

License/Registration/Certification:

• None Required

Experience:

• Customer service experience within an office setting.
• Preferred: Experience in a medical setting

Knowledge/Skills/Abilities:

• Knowledge of office procedures and of spelling, grammar and punctuation
• Skill in typing and data entry with minimal errors
• Ability to to communicate effectively in both oral and written form
• Ability to read and understand information and ideas presented in writing
• Ability to operate a personal computer with a general understanding of application software and an understanding of the Internet
• Ability to learn organization-specific software
• Ability to apply general rules to specific problems to produce answers that make sense