You haven't searched anything yet.
We're unique. You should be, too.We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?
Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We're different than most primary care providers.
We're rapidly expanding and we need great people to join our team.The Care Coordinator is a highly visible customer service and patient-focused role.
The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly.
He / She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members.
ESSENTIAL JOB DUTIES / RESPONSIBILITIES : * Coordinates and processes patient referrals to completion with precision, detail and accuracy.
Definition of completion : * Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.
Effectively communicates the physicians / clinicians needs or outstanding items regarding to patients.* Enters all Inpatient and Outpatient elective procedures in HITS tool.
This process does not apply to Care Specialist)* Retrieves consultation notes from the consult tracking tool.* Follows up on all Home Health and DME orders to ensure patient receives services ordered.
Provide extraordinary customer service to all internal and external customers (including patients and other* ChenMed Medical team members) at all times.
Utilization of patient messaging tools.* Performs other related duties as assigned.KNOWLEDGE, SKILLS AND ABILITIES : * Knowledge of medical terminology, CPT, HCPCS and ICD coding desired* Detail-oriented with the ability to multi-task.
Must be open to cross-functionally training in referrals and back office duties* Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems* Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner* Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks* Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software* Ability and willingness to travel locally within the market up to 10% of the time* Spoken and written fluency in English;
Bilingual a plusEDUCATION AND EXPERIENCE CRITERIA : * High School diploma or equivalent required* A minimum of 1 year of relevant work experience in customer service, patient referrals, and / or insurance verification required* Experience with Web IVRs and obtaining referrals / authorizations for multiple payers strongly preferred* Healthcare experience in a clinical setting, preferably within the Medicare HMO population is a plus* Medical Assistant certification preferred* CPR for Healthcare Providers is preferredWe're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better.
Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.
We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.ChenMed is changing lives for the people we serve and the people we hire.
With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.
Join our team who make a difference in people's lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply
Full Time
Ambulatory Healthcare Services
$38k-47k (estimate)
03/26/2024
03/28/2024
chenmed.com
DESTIN, FL
500 - 1,000
1985
Private
LEO CHEN
$50M - $200M
Ambulatory Healthcare Services
ChenMed is reinventing preventive, VIP primary healthcare for seniors by providing value-based pricing in its clinics located n 12 states stretching from New York to Texas.