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Cheese & Wine Cafe
Lantana, FL | Full Time
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Operations Manager
$85k-112k (estimate)
Full Time 3 Months Ago
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Cheese & Wine Cafe is Hiring an Operations Manager Near Lantana, FL

We are a dynamic and innovative restaurant seeking to expand

our offerings to include a unique wine and cheese experience, delivered directly to our

customers' homes. Our mission is to bring the exceptional taste and sophistication of

our in-restaurant experience into the comfort and convenience of home enjoyment.

Located in the heart of our community, we are committed to quality, customer

satisfaction, and culinary excellence.

Responsibilities:

The role requires on-site oversight of business operations and shipment coordination.

● Operations Management: Manage the operations of the restaurant while

seamlessly integrating the operations of the new in-home service. This includes

efficient route organization for deliveries, inventory management, and

maintaining service quality at every touchpoint. Align and support with staff to

support both businesses and cross-sell across the business lines.

● Strategic Oversight: Lead the execute the wine and cheese in-home

experience, from concept development to launch and beyond. Work closely with

culinary, marketing, and logistics teams to create compelling offerings that drive

business growth and elevate our brand.

● Inventory Management: Manage inventory levels of food supplies and

restaurant equipment. Oversee the ordering of new supplies, negotiate with

suppliers for best prices, and ensure timely deliveries.

● Financial Management: Prepare and manage the restaurant's budget. Monitor

expenses and revenues, implement cost-saving measures, and report on

financial performance to senior management.

● Vendor Relations: Establish and maintain good relationships with vendors,

suppliers, and other external partners. Negotiate contracts to secure

advantageous terms.

● Packaging and Delivery Innovation: Innovate and streamline the packaging

and delivery processes for our in-home wine and cheese experiences. Focus on

sustainability, and cost-effectiveness, to enhance customer satisfaction while

reducing delivery times and costs.

● Continuous Improvement: Regularly review operational processes and

customer feedback to identify areas for improvement and implement changes to

enhance efficiency, service quality, and customer satisfaction.

● Drive Efficiency: Focus on, and deliver financial efficiencies arising from the

improvement of processes, contracts, and/or routes.

● Compliance: Ensure all restaurant operations comply with legal and regulatory

requirements, including labor laws, alcohol regulations, and health and safety

standards.

● Marketing and Promotions: Collaborate with other roles to develop and

implement marketing strategies and promotional events to attract new customers

and retain existing ones.

Qualifications:

● Entrepreneurial experience demonstrated through successful ownership and

management of businesses, preferably with a background in operations

management, logistics or delivery services.

● A minimum of 5 years of overall management experience, with a focus on

customer service and operations management.

● Strong leadership skills, with a proven ability to manage, train, and inspire a

team.

● Excellent financial acumen, with experience in budget management, cost control,

and financial reporting.

● Outstanding customer service skills, with the ability to effectively address

customer needs, feedback, and complaints.

● Knowledge of or a strong interest in wine and cheese, with a willingness to

become an expert in pairing and curating experiences for at-home enjoyment.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Schedule:

  • 8 hour shift

Ability to Relocate:

  • Lantana, FL 33462: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$85k-112k (estimate)

POST DATE

03/26/2024

EXPIRATION DATE

04/28/2024

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The job skills required for Operations Manager include Leadership, Customer Service, Promotion, Logistics, Innovation, Service Quality, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.

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