4 Lead Associate, General Store Jobs in Boulder, CO
Chautauqua is Hiring a Lead Associate, General Store Near Boulder, CO
Colorado Chautauqua Association
POSITION DESCRIPTION
June 2023
Lead Associate, General Store
Association Mission and Values
The Colorado Chautauqua Association (CCA) is a 501(c)3 Colorado non-profit corporation dedicated to
preserving, perpetuating, and improving the site and spirit of the historic Chautauqua by enhancing its
community and values through cultural, educational, social, and recreational experiences. The chautauqua
experience is based on lifelong learning, love of nature, voluntary simplicity, and music, oration, and the
arts. Historic significance, traditions, cultural relevance, respite, and enrichment are among the community
benefits provided by the Colorado Chautauqua.
General Description
The Lead Associate is an integral part of the General Store team. This is a full-time, benefited position. This
position is responsible for greeting customers, answering questions, taking orders, preparing, and serving
food and drinks, assisting guests with merchandise sales and questions, and maintaining a clean and
inviting retail space and food service space. This position also includes assisting the General Store Manager,
as needed, in the procurement and inventory processes for the store. This role will provide leadership and
training of other year-round and seasonal Associates. Shifts will vary and will include a mix of weekdays and
weekends. For emergency and inclement weather reporting, this position is considered essential.
Major Duties and Responsibilities
- Welcoming customers, informing them about specials or new items, answering their questions, and
- Prepares a variety of hot, iced, and blended drinks using espresso machine, commercial blender,
- Knows and complies consistently with our standard portion sizes, recipe cards, preparation
- Works with staff to ensure a clean and sanitary workstation area including tables, shelves, utensils,
- Stores and rotates perishable food products properly and in adherence with all food safety
- Preparing/warming foods for consumption, such as sandwiches or baked goods.
- Utilizes POS system and performs open and/or close procedures as needed.
CCA | Position Description | Lead Associate, General Store 1
- Cleaning and restocking work and retail areas, emptying trash, and sanitizing equipment and
- Updating signage and displays to attract customers.
• Other duties as assigned.
Inventory and Procurement
- May assist General Store Manager with weekly F&B procurement and tracking.
- Supports General Store Manager in various aspects of retail operations including receiving and
- Assists in tracking and entering store inventory.
- Plays lead role in replenishing merchandise and maintaining merchandise displays. Guides
associates in performing these functions.
Supervision
- Leads the General Store Team in maintaining a clean and inviting retail and food and beverage
- Provides additional leadership and training for General Store Associate, both year-round and
- Acting “Manager on Duty” when General Store Manager is not on site.
- Supervisory or team leadership experience.
- Knowledge of food and beverage safety standards.
- Hands on experience with making high quality specialty coffee and tea drinks.
- Basic math skills, experience receiving and processing credit cards a plus.
- Exceptional listening and communication skills.
- Ability to walk and bend and stand for extended periods.
- Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
- A polite, engaging personality.
- Commitment to customer satisfaction and service excellence.
- Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
Reporting Relationships
Reports to General Store Manager
Supervises seasonal staff and acts as “manger on duty” when General Store Manager not on property.
Educational Requirements
High School diploma or equivalent
Physical Requirements
Duties require lifting and/or carrying of objects weighing up to 50 pounds. Must be able to climb stairs,
ladders as well as navigate the site which has a 200-foot elevation change.
CCA | Position Description | Lead Associate, General Store 2
Additional Qualifications
Every employee at the Colorado Chautauqua Association is expected to be a creative problem solver as well
as possess a strong and positive attitude regarding hospitality and customer service, striving to provide a
high-quality guest experience through every action taken.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications
associated with the job.
CCA | Position Description | Lead Associate, General Store 3
Job Summary
Full Time
$60k-86k (estimate)
06/22/2023
05/22/2024
rowchautauqua.org
Jamestown, NY
<25
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