***INTERESTED CANDIDATES PLEASE APPLY ON OUR COMPANY WEBSITE WWW.CATCHACAT.ORG, CLICK CAT CAREERS, THEN CLICK CAT CAREER OPPORTUNITIES.***

SUMMARY
Under the direction of the Safety, Security & Risk Manager, works to ensure the security of CAT employees, facilities, and vehicles by patrolling designated areas, monitoring surveillance cameras, controlling facility access, enforcing CAT policies, and responding to unusual occurrences.

WHAT WE OFFER:

Chatham Area Transit Offers competitive salaries, comprehensive benefits packages and other perks for your enjoyment. We provide Medical, Dental, Vision, Short Term and Long Term Disability, a 24 hour in house gym, a robust wellness program that focuses on the total wellness of the employees, physical and mental health support and retirement packages just to name a few. Though we service clients that take public transportation all around the county, as an employee, we also service YOU! So take pride in your decision to show interest in a company that's changing and growing. Should you have any questions concerning the job or the application, reach out to our recruiting team at 912.629.3932 and you will be assisted.

EDUCATION AND EXPERIENCE:

• A high school diploma
• At least 1 year experience in security, law enforcement, or a related field.
• Experience in a public-facing transit or other customer service role is also desirable.

ESSENTIAL JOB FUNCTION:

• Provides security staffing at the CAT Operations & Maintenance Facility and the Intermodal Transit Center.
• Patrols CAT facilities on foot and monitors surveillance cameras, and reports any unusual activity or conditions that might affect security.
• Verifies credentials of CAT employees to ensure that only authorized personnel access controlled areas.
• Escorts visitors and contractors on CAT property as necessary.
• Occasionally provide security presence on public transit vehicles in order to ensure the safety of CAT’s passengers and operators, or respond to unusual occurrences on transit routes.
• Develops familiarity with CAT policies and ensures that all members of the public follow these policies to keep public spaces clean, safe, and secure.
• Develops basic familiarity with CAT services in order to provide assistance to the public.
• Shows exceptional customer service skills and uses appropriate conflict management and de-escalation techniques to ensure that all situations are resolved safely.
• Communicates effectively and professionally with other CAT personnel in person and via telephone and radio.
• Prepares clear, concise written reports using CAT-provided forms in order to ensure thorough documentation of events occurring on shift.
• Develops thorough knowledge of all CAT practices and procedures related to security, incident handling, emergency situations, etc. and attends mandatory refresher training sessions.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to learn and apply CAT policies and procedures consistently and prudently.
• Ability to learn and apply conflict management and de-escalation techniques.
• Ability to perform job duties efficiently and calmly under pressure.
• Ability to deliver excellent customer service and address members of the public with sensitivity and patience.
• Excellent spoken and written communication skills.
• Ability to sit, stand, and walk for long periods without losing focus.
• Flexibility to work days, nights, weekends, or holidays according to assigned schedule. May occasionally be required to work overtime during special events or in other situations which demand greater security presence.
• Ability to work well independently.
• Ability to work successfully with different personality types.

OTHER REQUIREMENTS: An offer of employment will be conditional on the results of a background check, motor vehicle record review, and pre-employment drug screen. This position is subject to non-DOT drug and alcohol testing.

DISCLAIMER STATEMENT: The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so qualified.

Chatham Area Transit Authority is an Equal Opportunity Employer.

It is the responsibility of the applicant to disclose true and accurate information on their account profile and/or resume. Falsification of this information may lead to your disqualification from vacancy consideration and/or termination of employment.

Job Types: Full-time, Part-time

Pay: $16.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Security or Law Enforcement: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person