Chartwells K12

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs.

With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent.

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Job Summary

Are you a hardworking leader that strives for excellence? We are seeking a Sr Director of Dining Services to oversee the K12 food service operations for both Fond du Lac and North Fond du Lac School Districts in WI .

Fond du Lac School District has 15 schools with a combined enrollment of approximately 6,700 students. North Fond du Lac has 5 schools with a combined enrollment of 1,539 students.

Working as a Director of Dining Services , you are responsible for overseeing day-to-day operations for a K12 dining account.

You will lead relationship building and client relations, along with ensuring that the food offered to the customers is of outstanding quality.

Additionally, you will be responsible for the following :

Key Responsibilities :

• Leads, runs, and encourages a diverse team(s) at multiple accounts, with the goal of providing top-notch service to the client, students, and community.
• Drives and develops self and team at the account(s) towards building strong relationships with client(s) and achievement of key performance indicators (profitability, safety, engagement, etc.) .
• May serve on district leadership team, and participates in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community.
• Ensures decisions are weighed for risk / reward and short / long term implications, while gathering input from the team and partners.
• Cultivates a culture of visibility, understanding, education, safety, and accountability.
• Ensures client(s) needs are met or exceeded, we retain the account(s), find cross-sell opportunities, and assist in rebid process as advised.
• Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.

g. food storage, sanitation).

• Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time.
• Champions development within the account(s) and has a full understanding of all roles within the operation; conducts performance evaluations, along with succession planning for the account(s).
• Is responsible for the financial results, and works to ensure accuracy for reporting, forecasting, and budgeting processes.
• Ensures consistent and fair administration of all policies and procedures.
• Performs other duties as assigned.

Required Qualifications :

Educational minimum and work experience per USDA Professional Standards for the account(s) : Bachelors degree

Preferred Qualifications :

• Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management or equivalent.
• Is proficient in foodservice management with consistent track record of success, ideally in K12 foodservice.
• Has consistent record of leading a business and a team, strong customer service, and good business and financial acuity.
• Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills.
• Champions the inclusion mindset, and is proactive, positive, professional, and resilient.
• Excellent digital literacy and proficiency with Microsoft Office suite and POS software.

Last updated : 2024-04-27