Do you have experience in assessing, designing, and implementing processes in a fast-paced, operations-focused environment? Do you have up to date knowledge of pay policies, pay systems, and benefits? If so, you could excel as a Payroll Supervisor at Spectrum.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet, TV, Mobile and Voice. Our Payroll Supervisors' play an essential role in ensuring our employees are compensated by providing key reporting and analysis over payroll processes.

BE PART OF THE CONNECTION

As a Payroll Supervisor, you'll be responsible for the training and development of newly hired employees, payroll helpdesk customer service and the documentation and maintenance of department policies and procedures as it pertains to the outcome of employee paychecks. You'll create training schedules, documentation, and support to prepare new team members for their role in the Shared Services Payroll Department. In addition, you will work closely with the Payroll Management team to identify and drive process efficiencies, identify training needs, and implement solutions.

WHAT OUR PAYROLL SUPERVISORS ENJOY MOST

• Providing direct supervision to team members trained in customer service
• Monitoring and reviewing Payroll Helpdesk Calls
• Providing first level performance feedback to processing team members and to management
• Ensuring processing integrity by reviewing and auditing reports
• Assisting with process problem identification, resolution, and root cause analysis
• Developing in depth knowledge of payroll processing and payroll policy
• Providing payroll support to division and corporate employees

You'll act as the payroll metrics subject matter expert to support managerial decision making; seldom are two days the same. You'll deal with data and reporting so you must be resourceful, eager to learn and able to adapt to an ever-evolving work environment and industry. If you're up to the challenge, you'll find a rewarding and fulfilling career at Spectrum.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: Previous multi-state payroll processing experience 5 years. Prior management or supervisory experience 2 years
• Education: Bachelor's degree in business, CPP designation, or minimum of 2 years of related experience in a payroll lead position
• Technical skills: MS Excel spreadsheet knowledge. Knowledge of system testing and test result documentation procedures. Knowledge of PeopleSoft HRMS version 8.5 of higher. Knowledge of Kronos timekeeping system. Knowledge of wage and hour laws and multi state taxation. Multi-state garnishment administration knowledge. Data entry experience
• Skills: Communication and interpersonal skills. Customer service skills/prior experience
• Abilities: Can read, write, speak, and understand English
• Travel Abilities: Office environment

Preferred Qualifications

• Supervisory or leadership experience 2 years

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Total Rewards:

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