Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionized the face of the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty, continues to break records across countries, channels, and categories. 2024 marks our 10 year anniversary in the US market and we have just launched our third axis - Fragrance!
We are looking for an enthusiastic individual with experience ideally as a supply chain analyst or planner, from a fast-moving consumer goods business, and who is eager to move into a dynamic environment and has a natural flair for data analytics and project management
Reporting Relationships{{{{:}}}}Reports to Director, Logistics and Inventory.
Key Responsibilities{{{{:}}}}Your day-to-day responsibilities will be{{{{:}}}}

• Support Logistics team in supervisory responsibilities and management for our three 3PL warehouses
• Maintain and mange non-compliance chargebacks from customers, identifying and leading solutions for repetitive offenses, and disputing charges when appropriate
• Management of daily communication flows with our warehouse and external partners surrounding non-compliance disputes and evidence submission via retailer portals and email
• Produce monthly reports on evolution of chargebacks and financial impacts, compared to budget and trends
• Manage newly implemented Returns/RA process at our warehouses for both B2C and B2B channels
• Liaise with commercial and finance teams to ensure the reverse logistics of B2B returns are correctly followed and recorded
• Analysis of stock reintegration rate from returns with creative solutions on improving
• Close working relationship with inventory control, and customer supply chain teams
• Communicate in a pro-active, informative, and collaborative manner
• Disseminate large data sets into meaning reports, and present these to leadership as required

Requirements

• A strong educational background, with 3-5 YOE
• Extremely organized and able to work at a fast pace
• Numerate, analytical and a good problem-solver
• Attention to detail, and an ability to spot anomalies in large data sets
• An intermediate user of Microsoft Excel, and ERP systems (NetSuite is a plus)
• Ability to work independently and autonomously
• Retailer facing and/or commercial experience huge plus
• Prior knowledge of ASN process with retailers, pick-ups, palletization requirements and timing is beneficial but not required
• Project management skillset

Base Salary Range{{{{:}}}} $85,000-95,000**Benefits

• Generous staff discount to use on all products
• Access to Tilbury Treats - our very own rewards platform allowing you to save money and gain ‘money can't buy' discounts on anything from gym memberships to cinema tickets
• Medical, dental, and vision benefits
• Commuter Benefits (Pre-tax)
• Flex Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401(k) with Company match
• Paid Time Off
• Birthday PTO
• Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.