Job Summary

Assist the Patient Registration Manager and provide support to a team that is 24/7.

Responsibilities

•Provide effective daily supervision of the work unit to include all shifts in the ED•Coordinate and control work flow•Edit and approve payroll for registration staff•Coach staff and provide education where appropriate•Responsible for department and staff in event of manager absence which includes taking call.•Monitor productivity through various reports and through direct observation of staff•Compile, maintain and submit various management reports and report any discrepancies to manager.•Determine methods and direct resolution of problem accounts.•Maintain effective communication between the assigned unit and other units, departments and outside organizations.•Ensure that employees are kept up to date on issues affecting operations.•Recommend policy and procedure changes and implement such changes.•Make decisions and solve problems as they relate to the assigned area of responsibility.•Exceptional situations are referred to Patient Registration Manager•Maintain an ongoing professional relationship with other departments in order to accomplish daily objectives•Reinforce employee understanding of work integration with other departments throughout the institution.

Education

• Associate's Degree

Work Schedule: Days

Status: Full Time Regular

Location: General Hospital

Location of Job: US:WV:Charleston