Job Summary:

The Graduate Medical Education (GME) Administrator (ACGME Specialist) is an essential team member within the GME Office and participates in an array of administrative oversight functions as part of the GME Business Operations Team. The GME Administrator reports to the Director of GME to oversee and support GME programs sponsored by the Charles R. Drew University (CDU). Under the direction of department leadership, the Administrator could be involved in the administration and support of any service the GME office provides, generally under established accreditation and regulatory requirements, policies, and processes. The Administrator is also required to attain/maintain specialized knowledge of GME, as applicable to business operation functions and dictated by: ACGME accreditation, regulatory bodies, institutional policies, and systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manages Residency Programs’ clinical activities and ensures residency program goals and objectives are accomplished.
• Administers on-boarding logistics and hiring requirements for new residents and fellows, delivered through an on-line portal, including requirements for international medical graduates and J-1 visa holders.
• Interfaces with affiliate partners to coordinate preparation and delivery of their on-boarding requirements.
• Maintains resident/fellow profiles by training program in centralized residency management system (New Innovations).
• Administers changes in applicable systems and databases as residents and fellows progress through training years – e.g., training year promotion, annual contractual appointment, stipend level updates, training completion, and alumni information.
• Responsible for the accuracy of the official training record related to dates and program.
• Serves as knowledge expert to program administration and residents/fellows related to ACGME, Board, and Institutional requirements and policies related to GME Business Operations.
• Monitors and audits requirements to confirm they are maintained and supported by documentation.
• Reviews existing policies for needed revisions as requirements and related processes change.
• Interfaces with residents, fellows, program directors and coordinators, other departments, and affiliate partners in response to inquiries and support requests.
• Prepares and delivers communications, status reporting, instructional documentation, and process training on applicable GME administration topics.
• Collaborates with on-going workgroups to optimize process workflows and systems as operational efficiency and compliance changes may require.
• Attends annual professional conferences to improve knowledge and skills in graduate medical education standards and best practices.
• Completes purchasing and purchase requests for GME and residency programs and program personnel. Reviews monthly financial data, prepare and mark reimbursement vouchers, travel requests, capital requests, etc.
• Participate in select GME activities and College of Medicine activities such as White Coat Ceremony and Graduation. 
• Completes other duties as assigned to balance work volume across staff especially during peak on-boarding period.
• Attend all staff meetings.

REQUIRED QUALIFICATIONS:

• Regionally accredited bachelor’s degree in healthcare, Business, or Education and/or equivalent combination of education and experience managing medical education, physician training, accreditation processing or similar.
• Five years administrative experience in graduate medical education, or healthcare administration, healthcare regulatory compliance, or academic medicine.
• Detailed knowledge of the ACGME accreditation standards and processes, including core principles of graduate medical education.
• C-TAGME certification preferred, or education and training in graduate medical education

PREFERRED QUALIFICATIONS:

• Regionally accredited master’s degree in healthcare, Business, or Education
• Experience in heavy volume project management.
• Understanding of human resources processes.
• Documented capacity for self-direction and independent functioning.
• Superior organizational and project management abilities.
• Strong working knowledge of Microsoft Word, Excel, PowerPoint.
• Facility in mastering new computer software programs.
• Effective communication and interpersonal skills.
• Excellent problem-solving and critical thinking abilities.

SKILLS:

• Knowledge of the principles and practices of office administration.
• Excellent oral and written communication skills.
• Excellent writing skills with attention to detail.
• Demonstrated ability to use Microsoft Office Suite and complex database systems.
• Experience with New Innovations Residency Management is highly desirable.
• Excellent organizational skills.
• Treats others in a respectful and supportive manner.
• Ability to work in a team environment and to collaborate with a variety of professionals.
• Ability to maintain and convey a positive attitude and customer service approach.
• Ability to plan and prepare comprehensive and accurate instructions for use in
• Teaching an individual or group a new process or requirement.
• Ability to balance a variety of tasks and assignments in an active office environment.
• Prone to disruptions that often require immediate attention.

COMPLEXITY:

• The ability to perform highly detailed work with sustained attention and care while providing/obtaining information on numerous inquiries is paramount to success in this position.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasional stooping. Frequent standing. Walking, sitting, climbing, reaching high/low levels, finger movement, feeling, speaking clearly, hearing conversationally, and seeing far and near.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasionally required to work in confined space.

MENTAL DEMANDS:

• The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequent variety of unrelated tasks. Constant calculating, interrupted work, a variety of interrelated tasks, and use of sustained concentration, reasoning, judgment, resourcefulness, analytical ability, and ingenuity.

 Special Requirements:

• As a health professions institution of higher education, Charles R. Drew University of Medicine and Science seeks to protect the health and safety of the University community. As a condition of enrollment and employment, students, faculty, and staff must comply with the current CDU COVID-19 requirements as described on the CDU COVID-19 webpage. Please visit the CDU Return to Campus website https://www.cdrewu.edu/covid-policy/ or email the Campus Nursing Office at nurseofficer@cdrewu.edu.
• Ability to work effectively with a diverse community.

Compensation:

• $75,000 - $88,900 annually

Position Status:

• Full Time 

Conditional Statement: The employment status of this position is classified as “Conditional”. Conditional employment means that the job exists contingent upon funding limitations of restricted funds or, the duration of a specific program, project, grant or contract. The duration of grant for this position is through June 30, 2024.

EEO Statement: Charles R. Drew University is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.

Fair Chance Statement: Charles R. Drew University of Medicine and Science will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local “Fair Chance” laws.