Responsibilities:

• Responsible for overseeing the Consumer Assistance for the Aged, Blinded and Disabled program
• Hire, train and supervise program staff including Enrollers, Outreach Workers and Quality Assurance staff and monitor daily activities
• Provide initial and ongoing in-house training for program staff on relevant topics including updated guidelines
• Collaborate with other CBWCHC teams on program promotion, implementation and reporting
• Conduct issue resolution between enrollers and clients
• Ensure all applications are reviewed for accuracy and completeness
• Monitor subcontractor progress and respond to any issues that may arise
• Report monthly/quarterly program statistics to supervisor and to NYSDOH
• Serve as a liaison between the Program, subcontractor, NYSDOH, the Health Plans and other organizations
• Attend and participate in supervision staff meetings, trainings and conferences held by NYSDOH and by the organization
• Perform other duties as assigned

Minimum Qualifications:

• Bachelor’s degree in public health, health care administration, social work or related fields. Master degree preferred.
• Minimum 5 years of progressive management experience in managed care, ambulatory care correlated fields
• Strong organizational and project management skills
• High computer proficiency, with experience in Microsoft Word, Excel and PowerPoint
• Excellent organizational, communication and interpersonal skills
• Strong attention to detail

Compensation and Benefits:

• Salary: $60,000 per year
• Medical insurance
• Employer-paid dental, vision, disability and life insurance
• 403(b) retirement savings plan
• Flexible spending accounts for transit, parking, health and dependent care
• Paid time off (28 days for the first year of employment)
• Employee Assistance Program
• Tuition reimbursement for eligible employees, and
• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program