This position is located in Moultrie, Georgia. This position involves some work at customer sites so the applicant must reside in or be willing to relocate nearby.

Charis Technology, Inc. is a commercial IT provider serving companies in Moultrie and surrounding areas since 1985. Our purpose is to make technology highly effective for our clients, doing quality work with integrity and high level of service.

We offer a work environment that is positive, cooperative and fulfilling. We have the flexibility and agility of a small business, with the track record of over three decades of stability. Your voice and input will be heard here. We want to grow and we want you to grow with us. This is a full-time job with attractive benefits.

The level of this position and pay rate will be depend on the qualifications of the applicant.

Job description

• Hardware/software/networking installation, configuration, troubleshooting, repair
• End user desktop support via remote access, phone, on-site
• Server implementation, administration
• Virus/malware removal
• Monitor and remedy managed system alerts
• Cloud services setup/maintenance
• Make recommendations to clients; communicate sales requests to management
• Coordination with outside vendors and contractors
• Potential supervisory functions

The ideal candidate

• Good character, positive attitude
• Strong technical/troubleshooting/logic skills
• Attention to detail
• Interpersonal skills for dealing with both clients and coworkers
• Self-motivated, proactive, self-directed learner
• Passion for IT technology and customer service
• Dependable
• Can read and understand technical documentation
• Business grammar, speech, communication, writing skills
• Can do physical aspects of IT work
• Ability to listen and take direction, multi-task
• Trustworthy for handling confidential information

Technical skills, including but not limited to

• Windows desktop and server OS
• MS Office, other general business application software
• Desktop application/file/setting migration
• LAN, WAN, Wi-Fi networking
• Security (firewall, antivirus, antimalware)
• Office 365, cloud storage/backup, POP/IMAP, other cloud services
• Server and desktop VMs
• Local and network printer, scanner, copier configuration
• Hardware troubleshooting, repair
• Backup and recovery systems
• Imaging, cloning
• PowerShell, other scripting and automation

Skills not required but very beneficial

• Basic data cabling
• SQL server basics
• WordPress web development, basic Internet DNS, HTML, PHP, FTP
• General coding

Requirements (minimum)

• Reliable personal vehicle for travel to client sites required when company vehicle not available
• Most travel to locations within Colquitt County. Some day travel to counties in SW GA. Rare but possible overnight travel.
• Valid driver’s license, proof of insurance, satisfactory driving record
• Background check, drug screen
• Character references
• Overtime as needed
• Share after hours and weekend on-call responsibilities for client emergencies
• Smartphone
• Typing: 45 wpm @ 95% accuracy
• A certification
• High school, technical school
• 1 years’ experience

Job Type: Full-time

Pay: $15.00 - $23.00 per hour

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• IT support: 1 year (Preferred)

Work Location: In person