Summary/Objective:

The Technical Service/Quality Control Technician implements and complies with quality assurance methods and procedures to ensure products and materials are produced in accordance with specifications.

Essential Functions:

• Perform specimen tests of concrete from random loads or for special jobs or mixes; prepare test reports as required.
• Oversee unique jobs to ensure product standards are met, i.e., jobs that have restrictive specifications or require large quantities of material to be delivered.
• Perform aggregates and batch plants tests including daily graduation and moisture tests on all concrete being produced for State and spec projects.
• Certify concrete loads being delivered to "spec" jobs in accordance with SHA specifications; check loads for proper procedure and time of mixing.
• Perform quality assurance tests on trial batches of new concrete mix designs under close tolerance conditions and make adjustments until mixture meets specifications.
• Troubleshoot problems with customers, analyze and evaluate specific conditions, situations, quantities, etc., and provide appropriate resolution.
• Provide technical assistance and training to plant managers, equipment and yard operators, and drivers when requested.
• Perform laboratory tests including gradation, moisture, lightweight particles and specific gravity tests on aggregates.
• Select samples for materials that need certification by an outside laboratory or that are beyond the department capability. Transport these samples to the testing agency.
• Perform additional tasks such as cleaning facilities to ensure safety and cleanliness, moving equipment and materials, and completing tasks for other positions when incumbent is absent.
• Assist the Technical Services Manager and Assistant Manager as needed.
• Other duties as assigned.

JOB SPECIFICATIONS

Work Environment:

• Work time will be split between indoors/office and outdoors/field
• Exposure to dust and fumes/offensive smells.
• Exposure to chemicals such as concrete, chemical admixtures.
• Close proximity to moving mechanical parts.
• Noise level will be moderate to loud.

Physical Demands:

• Lift a maximum weight of 50 lbs., repetitively lift 50 lbs., carry approximately 50 lbs., and push/pull approximately 75-100 lbs.
• Reach overhead and reach away from the body. Minimal kneeling, squatting and climbing may be required.
• Sit 3 hours per day, stand 5 hours per day, and walk 2 hours per day.

ADDITIONAL QUALIFICATIONS

Experience:

• Laboratory testing experience in ready-mix concrete or aggregates preferred.

Special Skills:

• Written communication, verbal communication, and basic mathematical skills.
• Ability to use a computer and iPad, including Microsoft Office.
• Ability to use the company dispatching system.
• Ability to compute basic material calculations.
• Excellent interpersonal skills.
• Able to exhibit a high level of confidentiality.
• Excellent organizational skills.
• Must be able to identify and resolve problems in a timely manner.

Certifications:

• Valid Drivers License.
• ACI Level 1 certification (must be obtained within 1 year of assuming position).

Industry Related Experience or Skills:

• Background in concrete, construction, mining operations or building materials (preferred).

Education Required: High School

Preferred Education: N/A

Bilingual in Spanish Preferred: Yes