Description

POSITION SUMMARY

Installers help the Crew Leader bring each job to completion, while working with quality, efficiency, and safety. This position is non-exempt under the FLSA and reports to the Production Manager.

ESSENTIAL JOB FUNCTIONS

Installations

• Loads the truck before leaving the company, ensuring everything needed is on the truck.
• Performs high quality installations, moving job progress to an on-time completion.
• Follows the lead of the Crew Leader.
• Offers suggestions that will help the quality, efficiency, or safety of the job.

Remarkable Customer Experience

• LEAD INSTALLER ONLY: When needed, assists Crew Leader with communicating with the customer using the company’s customer messaging.
• Ensures the customer is happy with the finished job.
• Leaves the customer’s home clean and proactively take measures to leave it in better condition than found.
• Provides customers with a remarkable experience.

Maintain & Clean Company Vehicles

• Safely, correctly, and efficiently unloads and cleans the truck upon return to the company.
• Takes great care of the company’s products, tools, and equipment.

Purpose, Mission, Values

• Lives out the company’s purpose, mission, and values.

Requirements

POSITION REQUIREMENTS

• Ability and skill in operating equipment and/or power tools preferred.
• Ability to operate a phone/apps/tablet.
• Ability to detect/recognize information in written materials or on a screen up to 75% of the time.
• LEAD INSTALLER: Ability to understand, speak, read, and write in English; ability to speak Spanish is a plus.
• INSTALLER: Ability to understand English.
• High school diploma or GED preferred and 1 years of experience in the construction trades OR a combination of education and experience that illustrates a proven track record in this field.
• Ability to lift or move up to 100 lb. occasionally, and/or up to 50 lb. of force frequently, and/or up to 20 lb. of force constantly to move objects.
• Ability to stay upright/stand up to 100% of the time.
• Ability to move about and move to/from and work from the floor level or in crawl spaces.
• A valid driver’s license (and/or CDL), safe driving record, and ability to drive for the company.