We are accepting all levels of experience!

What we're looking for:

We are seeking a dedicated apprentice optician with a strong focus on providing exceptional customer service. In this role, you'll have the opportunity to learn the ins and outs of the optician profession while directly engaging with our valued patients. You'll play a key role in addressing patient inquiries, resolving issues, and ensuring a seamless experience from start to finish. If you're a motivated individual with excellent communication skills and a passion for helping others, we invite you to join our team and embark on a rewarding career in the optical industry.

Responsibilities to include, but not limited to:

• Assisting patients with eyewear choices and design
• Billing insurance and ordering eyewear
• Dispensing eyewear
• Eyewear adjustments and repairs
• Answering phones
• Scheduling appointments

The ideal candidate:

• Attention to Detail: Precision is crucial in optical work. A good apprentice should be meticulous in measurements, fittings, and verifying prescriptions.
• Customer Service Skills: Interacting with customers is a significant part of the job. Being friendly, patient, and attentive to their needs fosters a positive experience and builds trust.
• Technical Aptitude: Understanding optical instruments, lenses, and frames is essential. A willingness to learn about advancements in the field and adapt to new technologies is invaluable.
• Communication Skills: Clear communication with both customers and colleagues is vital. Explaining complex optical concepts in simple terms and listening carefully to customer concerns ensures effective service delivery.
• Problem-Solving Abilities: Optical issues can be diverse and challenging. Being able to troubleshoot and find solutions efficiently is key to providing excellent service.
• Team Player: Collaboration is common in optical settings. Being able to work well with colleagues, support each other, and contribute positively to the team dynamic is essential for success.
• Empathy: Understanding the importance of clear vision to individuals and empathizing with their concerns can enhance the customer experience and foster trust and loyalty.
• Professionalism: Upholding ethical standards, maintaining confidentiality, and adhering to industry regulations are critical aspects of the role.
• Adaptability: Optical settings can be fast-paced and dynamic. Being flexible and adaptable to changes in workload, procedures, or technology ensures smooth operations.
• Passion for Learning: The optical field is constantly evolving. A genuine interest in learning and staying updated with industry trends, advancements, and best practices sets apart a committed apprentice optician.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• Morning shift
• No weekends

Supplemental pay types:

• Bonus opportunities

Education:

• High school or equivalent (Required)

Experience:

• sales: 1 year (Preferred)

Ability to Relocate:

• Chagrin Falls, OH 44023: Relocate before starting work (Required)

Work Location: In person