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About CH Premier Jewelers:
CH Premier Jewelers is the quintessential jewelry and watch retailer in the California Bay Area's Silicon Valley. We bring an extensive and unrivaled selection of haute horology timepieces, fine jewelry, bridal selection, and gifts & accessories. Join our team at Westfield Valley Fair or Stanford Shopping Center.
Mission:
The Client Specialist is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of CH Premier. He/she needs to act as an ambassador of CH Premier at all times with client satisfaction being his/her utmost goal.
Responsibilities:
Hosting clients and other stakeholders with the ability to provide personalized customer experience
Acknowledge selling of watches, accessories and services as main task and exceeds turnover targets set by the Boutique Manager
Identify and/or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients
Find ever new and creative means to exceed client’s expectations
Establish strong personal relationships with clients from different backgrounds.
Support these relationships through constant focus and attention on CRM. Develop and maintain client database and manage clienteling activities on a day to day basis.
Handle customer service requests and respective processes.
Know the history, products and partnerships of each brand, as well as the watch and luxury industries.
Deliver outstanding client service and treatment to make a clear difference vs. competition.
Act as a brand ambassador in and out of the boutique.
Organize and execute all operational tasks in detail and with care.
Maintain the boutique according to visual merchandising standards.
Be part of a boutique team and support the overall organization of the boutique with a strong team approach.
Profile:
1-2 years of experience in sales or hospitality
High emotional intelligence and general education
Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior
Result-oriented and driven
Strong selling skills
Able to handle large diversity of tasks in a timely manner
Able to adapt approach individually to respective client
Open and outgoing personality
Has perfect manners and can maintain a conversation elegantly
Creative, curious and versatile
Strong team player with good interpersonal competences and empathetic
Excellent communicator with ability to develop strong networks
Fluent in local language and English and ideally one more relevant tourist language
Applicants with background in Sales or Hospitality preferred
Full Time
$62k-79k (estimate)
04/17/2024
05/05/2024
chpremier.com
SANTA CLARA, CA
25 - 50
1970
RONALD LEE
$5M - $10M
Retail
CH Premier Jewelers is the quintessential jewelry and watch retailer in the Silicon Valley. In bringing an extensive and unrivaled selection of timepieces, fine jewelries, and accessories to you, along with providing a welcoming, comfortable environment and unparalleled customer service that caters to your needs, we have continuously redefined the high-end luxury experience. Our team of gemologists meticulously selects only the highest quality of gems, colored stones, and pearls from distinguished brands like Hearts on Fire, Mikimoto, and Forevermark. Renown for our creativity and the excellen...ce of our craftsmen, CH Premier also carries a signature jewelry line that we uphold to the most rigorous standards of quality and artistry. To complement our remarkable selection of jewelry, CH Premier features a wide range of timepieces from creators of haute horology, including Patek Phillipe, Panerai, and Breguet. Whether you need that one chic piece to add elegance to your daily routine, a symbol to commemorate a special occasion, or an investment piece to cherish for the next generation, CH Premiers knowledgeable and friendly Sales Associates will help you find exactly what you are looking for. Visit CH Premier Jewelers today and experience the Ultimate in Luxury.
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The following is the career advancement route for Client Specialist positions, which can be used as a reference in future career path planning. As a Client Specialist, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Specialist. You can explore the career advancement for a Client Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Specialist jobs
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Step 3: View the best colleges and universities for Client Specialist.