Join Cerebral Staffing, LLC on site at our client John Deere as a Parts Coordinator in Milan, IL!

Location: Milan, IL

Duration of Role: 1 years

Pay: $18.70/hour

Hours: 3rd shift, 9:30 PM- 6:00 AM (may include Saturdays, Subject to change for short periods of times to support audits)

DUTIES AND RESPONSIBILITIES:

• Provides dealer assistance pertaining to incorrect part numbers, substitutions, electronic parts catalog interpretations and machine usage to assure customers get correct parts.
• Assists the inventory control area by reviewing stock levels with special emphasis on newly introduced equipment.
• Coordinates the resolution of parts problems between parts distribution centers, factories, vendors and dealers regarding parts identification, mixed stock, defective stock or unshipped orders.
• Responds to dealer requests to expedite critical machine down orders through various contacts to assure customers of the most timely delivery of parts.
• Coordinates the activities in the Customer Care area to ensure complete customer satisfaction.
• Processes Machine Down Back Order reports, working with factories, depots, buyers and/or suppliers in an effort to proactively assign promise ship dates and provide customers with the earliest possible availability.
• Trains and assists dealer personnel with electronic ordering and information systems to maintain a high level of support to customers.
• Writes and prepares product bulletins for publication.

No forklift. Work environment will be completely in the warehouse at a work center with some data entry. Previous warehouse, inventory management or reconciliation is highly preferred. Must be proficient with MS Office.

Safety shoes with internal metatarsal protection required.

Driving a Cushman required after training is provided