We are excited to announce we are expanding and looking to grow our team with a new Senior Consultant to focus on our Dynamics Business Central offerings!

Our Company Culture:

Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.

Centre Employee Benefits:

Paid Time Off, and Paid Holidays

Medical, Dental, Vision, and 401(k) with employer match contributions

Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally

Position Summary

This Senior Consultant role works as the lead consultant on clients Dynamics Business Central (BC) projects. This position will utilize best practices and methodologies to design, implement, and/or upgrade solutions for BC in the Microsoft Cloud and client on-premises installations. Consultants will also work with the internal team to provide subject matter expertise and escalated support issues for existing customers. This role will also assist in continuing to evolve procedures and best practices.

Essential Duties and Responsibilities

Design, Test, Train, Implement, and Support customizations in Dynamics BC for new and existing customers

Provide support to reconcile and fix Dynamics BC data, as required

Identify software or service opportunities including training, modules, business process consulting, and development

Document and communicate issues, risks, and changes within internal CRM and project management software

Coordinate application updates, hotfixes, and upgrades for existing customers

Backup role for Application Support Desk and escalated support issues

Assist with creating and maintenance of internal and external product training curriculums and documentation

Participate in periodic online training classes held for hosted clients

Assist Centre Developers in testing and rollout of new customizations and products

Maintain a billing utilization rate of 75% or greater

Assist with the creation and maintenance of internal and external product training curriculums and documentation

Desired Experience/Certifications

Bachelors Degree or higher preferred

3 years of experience working on design, configuration, and support of Dynamics NAV and/or Business Central

Great communication and problem-solving skills

Highly self-motivated and directed, keen attention to detail

Ability to work in fast-paced environment running multiple tasks under tight deadlines

Exceptional customer service orientation

Extensive experience working in a team-oriented, collaborative environment

Work Environment and Physical Demands

Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required.

Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.

The noise level in the work environment is moderate.

Frequent local travel required.

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