Centralarm Monitoring is a family owned and operated, leading alarm monitoring and dispatching facility. Our representatives are responsible for monitoring alarm systems that detect emergencies such as fire and illegal entry into establishments. As well as technical problems such as battery and trouble events.

Duties

• Receiving incoming telephone or alarm system calls regarding emergency and non-emergency police and fire services, emergency ambulance service, information, and after-hours calls
• Receive and prioritize emergency and non-emergency calls from the public
• Gather and document relevant information from callers to determine the appropriate response
• Dispatch appropriate personnel or resources to incidents or referral to service requests
• Monitor and track the status of ongoing incidents, ensuring timely updates to all parties involved
• Coordinate with other departments and agencies as necessary to facilitate effective responses
• Maintain accurate records of all calls, incidents, and actions taken

Preferred Skills

• Excellent communication skills, both verbal and written
• Ability to remain calm under pressure
• Strong problem-solving abilities
• Proficient in using computer systems and software for data entry and record keeping
• Ability to multitask and prioritize tasks effectively

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Benefits and Perks:

• $250 Sign on bonus
• Full-time employees get health insurance, earned time accrual, life/disability insurance, dental insurance, Employee Assistance Program and the option of contributing to a simple IRA.
• Pay differentials based on acquired skills
• Weekly pay!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Free parking
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Physical setting:

• Office

Schedule:

• 12 hour shift
• 8 hour shift
• Every weekend
• On call
• Overnight shift
• Overtime

Application Question(s):

• Are you able to successfully pass a state and national background check?
• Will this be your primary job?

Ability to Commute:

• Manchester, NH 03109 (Required)

Work Location: In person