You haven't searched anything yet.
Description
Pain Specialists of America (“PSA”) is a Texas-based, multisite comprehensive pain management company that includes over 15 locations, two ASCs, and one CLIA-certified laboratory located in New Braunfels. PSA is growing rapidly. The Patient Engagement Specialist and all PSA employees must demonstrate an absolute commitment to excellence, respect, and delivering the highest quality patient care. A Patient Experience Coordinator must maintain all technical standards to meet continuous quality improvement needs and financial and delivery requirements.
In Office Location:
3201 S. Austin Ave, Ste 265
Georgetown, TX 78628
Our Benefits:
Job Summary
The Patient Engagement Specialist must have strong communication skills and medical knowledge. They are responsible for answering multi-line phone systems in a setting similar to a call center. The job location is an office setting at our clinic, and while there is no in-person patient interaction, the Patient Experience Coordinator's objectives are to:
Detailed Responsibilities and Essential Functions
Inbound Call Handling:
Appointment Scheduling:
Patient Information Management:
Communication and Collaboration:
Quality Service Delivery:
Additional Responsibilities
First-line problem-solving skills with the ability to listen, understand, and solve or escalate provider issues before they become more serious.
Requirements
Qualifications, Abilities and Skills
Working Conditions
This job operates in a fast-paced professional medical office environment, primarily while sitting in an office chair, talking on the phone, looking at a computer screen, and typing.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Full Time
$42k-53k (estimate)
12/17/2023
05/12/2024
The job skills required for Patient Engagement Specialist include Customer Service, Problem Solving, Microsoft Office, Collaboration, Communication Skills, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Engagement Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Engagement Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Engagement Specialist positions, which can be used as a reference in future career path planning. As a Patient Engagement Specialist, it can be promoted into senior positions as a Top Community Development Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Engagement Specialist. You can explore the career advancement for a Patient Engagement Specialist below and select your interested title to get hiring information.