Job Description Thrift Store Manager:
The Thrift Store is a key component of the financial support for our Clinical Day Treatment Program. The Manager's position is a highly responsible position which provides oversight on all matters pertaining to the thrift store. Supervises and participates in the day-to-day operations of the Store and ensures compliance with established policies and procedures. Oversees the recruiting, training, disciplinary actions, performance evaluations, and supervision of all store employees. Ensures the accountability and security of cashier funds. Maintains the neatness and attractiveness of store merchandise and makes certain that displays remain well-stocked. Assists customer in locating items and prices and explains store policy. Assists employees in resolving routine problems and performing special assignments. Trains and instructs employees in the proper methods and procedures. Supervises and participates in the cashier activities. Assists in preparing daily sales reports and bank deposits. Supervises the unloading of incoming donations. Ensures that items are properly priced, sorted, stocked, and/or discarded. Prepares and maintains files and various store reports, records, forms and other similar documents. Handles sensitive and confidential information.
Duties and Responsibilities of Thrift Store Manager:
Provide effective leadership and supervision to store employees and clients. Responsible for opening the store and scheduling.
Foster a positive and collaborative work environment.
Conduct regular team meetings to communicate goals and expectations.
Maintain each employees personnel file and forward the originals to the personnel office at the main location.
Oversee store employees, clients by assigning job assignments. Report to case managers at the main office to communicate any issues. Conduct time studies, and review their goals periodically as needed with written reports sent to the main office location.
Address customer concerns or inquires promptly and professionally.
Answer the phone and schedule pick-ups of donations from the public as well as orders for rags from customers (painters, contractors, etc.) Coordinate the truck drivers schedule with pick-ups and other errands.
Train and monitor clerks and clients of proper customer relations and courtesy when working with the public.
Unload, sort, price, hang or display donations from public each day, in order to keep the store stocked for public to purchase.
Financial Management. Balance cash register, make deposit at bank to be picked up and taken to the main office the next day.
Comply with HIPAA privacy issues regarding confidential and sensitive information of clients, employees and AUI financial information
Other duties as assigned.
Minimum Qualifications of Thrift Store Manager:
High School Diploma or G.E.D.
Three years progressively responsible experience working in a retail store environment with at least two years experience in a supervisory capacity, OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Ability to successfully work with a variety of personalities and people in a positive manner
Ability to meet attendance requirements
Ability to read, write, and communicate the English language
Ability to perform mathematical computations
Physical Demands -
Limited physical effort required associated with sitting, walking, standing, lifting, bending, reaching, twisting, pushing, pulling, 75% to 100% of the work time and carrying light objects (generally less than 50 lbs.) 75-100% of work time. Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting
Work Environment -
Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather. Resale business that generates revenues and provides training opportunities for AUI Clinical Day Treatment Program for adults with developmental disabilities. A work environment characteristic described here are representative of those that employees encounter while performing essential job functions.

About the West Central Arkansas Workforce Development Area

The West Central Arkansas Workforce Development Centers specialize in recruiting and placing skilled professionals in a variety of industries on behalf of employers in Central Arkansas. We help people find jobs and provide workforce solutions to businesses.

WCAPDD/Arkansas Workforce Center is an equal opportunity employer/program, and auxiliary aids and services are available upon request to individuals with disabilities. Arkansas Relay Service: 1-800-285-1121 (Voice) 1-800-285-1131 (TDD) or TDD 711.

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