General Function

Coordinate resources and third parties/vendors for the flawless execution of projects. Responsible for ensuring that all projects are delivered on-time, within scope and within budget. This position will contribute to a safe and inclusive working environment with respect for a diversity of backgrounds and ableness.

Duties and Responsibilities

• Meet with clients to take detailed briefs and clarify specific requirements of each project
• Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Track project performance, specifically to analyze the successful completion of short- and long-term goals
• Communicate project status consistently (weekly/bi-weekly as appropriate) with project team and stakeholders
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Perform a formal project closure and communicate lessons learned to leadership
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Manage multiple high priority projects at once
• Coaches employees/staff as required to assist with milestones/deadlines
• Other duties as assigned.

Minimum Requirements and Preferred Qualifications

Minimum Requirements:
Bachelor’s Degree from a regionally accredited institution and 5 years of related experience; or an Associate Degree from a regionally accredited institution and 10 years of related experience.
A Certified Associate in Project Manager (CAPM) is required at time of application, or within 6 months of hire.) A Project Management Professional (PMP) certification is preferred.
ITIL Foundation certification is required (or should be obtained within 9 months of appointment).
Certifications relevant to the items in Knowledge, Skills, Abilities and Worker Characteristics are preferred
Knowledge and skills in one or more areas of network telecommunication, system administration, analysis, design, and database management in terms of concepts, techniques and operating principles are highly preferred

Additional Information

Knowledge, Skills, Abilities and Worker Characteristics:

• Demonstrate project management skills
• Lead and motivate other employees
• Maintain effective working relationships with those within the project
• Efficiently manage time and organize work
• Communicate clearly, verbal and written
• Maintain a customer focus in providing technology services
• Monitor Project Progress and Set Deadlines
• Evaluate Project Performance
• Organized with attention to detail
• Excellent analytical, logical thinking, and problem-solving skills
• Ability to keep project team motivated to complete projects on time