Central Park Dentistry Osage is hiring a full or part-time front office assistant.

We are a three location group practice in Mason City, Sheffield, and Osage Iowa. Our team helps people smile every day. We make going to the dentist a better, easier, and an exceptional experience. If you love working with the public and taking care of people in a positive and enjoyable atmosphere where you can feel proud of the work that you do and get recognized for your efforts, this opportunity is for you.

As a team player at our practice you must have a positive and outgoing personality and exceptional communication/customer service skills. Previous experience is preferred however we will train the perfect team player.

Job Summary

Responsible for maintaining appearance and order of a dental office. Perform a variety of reception, secretarial, insurance, and data entry duties for patients in a comfortable environment.

Responsibilities and Duties

Open and close dental office

Use of standard office machines

Check daily schedule for accuracy

Greet patients and confirm appointments

Check any accounts that may need attention

Answer and respond to telephone calls with professionalism

Monitor and order supplies for the front office area

Balance at the end of the day and handle petty cash

Monitor cleanliness of patient reception area and rest room

Patient payments/posting

Verify insurance and keep patient information up to date

Fill openings in schedule

Follow-up for missed/failed appointments per office protocol

Process end-of-day reports

Process credit cards

Check office emails

Post-op phone calls

Prepare and send thank you letters

Prepare/send correspondence as directed by staff

Monitor all office equipment

Be an active participant in team meetings

Qualifications and Skills

High school diploma or equivalent

Dental and/or office experience

Working knowledge of computers, multi-phone lines, copy/fax machines

Good communication skills to maintain rapport with patients and team members

Experience is preferred but will consider training a team player with a great attitude and strong work ethic

Benefits

Possible benefit package including retirement, medical and dental coverage.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person