Program Administrator (PA): The Office of Behavioral Health staff that provides support and oversight to facility program staff to ensure the quality and accessibility of all program and case management services provided in the facility.

Responsibility 1Serves as part of the Office of Behavioral Health's Statewide services coordination team

1.Participates in statewide planning for the delivery of program and case management services as requested.

2.Monitors programs and case management services within the assigned facilities

3.Assists with policy development and implementation as requested by OBHS administration.

4.Serves on the OBHS quality assurance team by reviewing facility peer review, statistics, and corrective actions.Ensure that specific corrective action tasks are completed within the agreed-upon timeline.

5.Participates in monthly Administrator planning meetings and completes any assigned tasks within stated timelines.

6.Provides training and oversight of the use of programming services modules in the department Juvenile Tracking System (JTS).Utilizes JTS OBHS modules and reports to ensure facilities' compliance with documentation of service delivery and quality assurance process.

Responsibility 2Participates with facility staff, facility administration, and regional administration in the development and management of Programs and Case Management services and programs within the facility.

1.Meets regularly with facility and other administrators to review any issues related to the successful delivery of program and case management services within their assigned facility or region.

2.Reviews policy as needed with OBHS staff and facility administration to ensure successful compliance.

3.Provides written summaries to administration describing issues within the facility that need to be addressed or strengths that should be supported.

4.Serves as a consultant to facility administration on any programs and case management concerns.May engage the OBHS administrative team as appropriate.

5.Works with administration to ensure proper and consistent staffing by assisting with recruitment, interviewing, and staff orientation.

6.Maintains OBHS staffing report on a monthly basis with OBHS Administration Dept.

7.Provides training related to case management policies as requested, to facility or community staff.

8.Participates in quarterly overall facility Quality Assurance meetings to ensure smooth delivery of services.

9.Assist administration with performance appraisals by maintaining performance records related to health records audits and staff performance during the reporting period.

Responsibility 3 0versees the delivery of all programs & case management and in assigned facilities.

1.Assists facility staff with the development and organization of programs/case management to meet youth’s needs in assigned facilities.

2.Works with program staff to ensure that services are in keeping with best practices and departmental policy.

3.Regularly participates with each facility's multi-disciplinary team meeting to assist with service planning/review and to ensure that planning is occurring in a clinically acceptable manner.

4.Responsible for the oversight and assurance of compliance with treatment and administrative standards of SAVRY Assessment and SAVRY Service plan process.

5.Ensure that program documentation is completed as required by policy and accurately reflects the delivery of services.Ensures that the facility utilizes available JTS service modules to document service delivery.

6.Works with facility staff to ensure youth at risk of custody and housing are monitored appropriately and that plans are developed to address their needs.

7.Advocates for needed services or resources through local administration and OBHS as needed.

8.Participates in each facility's Health Services Quality Assurance Team at least quarterly to assist with corrective action development and monitoring.

9.Continually utilizes quality assurance process to document needs and monitor trends allowing the process to drive programming.

Responsibility 4 Monitors compliance with all Programs and Case Management Policies within the facilities.

1.Ensures that all Program staff and other staff within the facilities are familiar with Programs and Case Management Policies by providing review and training as needed.

2.Visits each assigned facility a minimum of one time per month (unless other priority sites are in need of support) . These visits may include treatment team, quality assurance committee attendance or review of specific policy areas as directed by OBHS.Facilities with unresolved issues or problems may require more visits per month.

3.Ensures that ACA citation-related policies are understood and implemented within each assigned facility.

4.Documents policy-related concerns and questions to be discussed at monthly Regional Program Administrator meetings.

5.Completes a comprehensive review of each assigned facility once times per year, which reviews all policies and service delivery in the system.

6.Reviews comprehensive review findings with OBHS quality assurance team and solicits input and assistance for corrective action as needed.

7.Prepares monthly facility summary reports outlining activities for the month and ensures that the facility incorporates the findings in its corrective action plan.